You are sharing your account/using it for a debrid website (probably). Your IP stats show downloading of 4-5 different SET of files and a single user of the account cannot have that pattern. Therefore, your account was banned along with its IP.
Thank you for having frankly explained the problem for me. I understand that will be annoying if some one abuses your bandwith.
As far as i am concerned, I confirm that only me used this account for myself, the multiplied download could be a result from my Jdownloader setting (5 files at the same time).
if my downloading profile was misunderstood by your system, no one should be blamed for that.
For the last time, I confirm again the personal use of my account. I am asking your service to reactivate my account, so we could keep our relationship longer. By changing the password and downloading only 1 file/ time, I think that we could avoid any further misundertanding.
Thank you and best regards.
We have no issues with users downloading 10 files simultaneously but we have a separate/perfect system that shows the download pattern to check for debrid accounts. This system helped us in banning many debrid websites.