1. almezory

    almezory Member

    Dec 5, 2015
    18
    Can you fix your server?
    It doesn't work
     
  2. Uper

    Uper Active Member

    Feb 21, 2012
    43
    Fix your rdp its out since this morning and any admin to help ,-_-
     
  3. limited

    limited Well-Known Member

    Jun 3, 2012
    933
    very good rdp services good support and speeds
     
    Last edited: Oct 20, 2019
  4. Uper

    Uper Active Member

    Feb 21, 2012
    43
    Very bad job and its not the first time
     
  5. piterista

    piterista New Member

    Apr 24, 2018
    3
    What a bad support. 11 hours and do not answer that he is down
     
  6. piterista

    piterista New Member

    Apr 24, 2018
    3
    12 hours and do not answer the ticket since the rdp does not connect
     
  7. Rox

    Rox Vice Administrator Staff Member

    Apr 17, 2010
    8,478
    Hello folks! I totally agree that the service has been bad in the recent past (~2 months) and this is something which has been nagging me as well. I am the one to blame for this as server maintenance had taken a backseat in this period causing all sorts of issues. Hiring a staff helped for a few days but they had to be let go as I had security concerns with the person. A new person is already hired and will ensure things are running smooth.

    I would like to apologise for this pathetic experience you have had with us.

    Can I request you to please give me a chance to make this right so that servers are performing as they were before? If you have any unresolved issues, please ping us on Skype directly for faster resolution. I am more than happy to make this right for you and run the servers at their peak.
     
  8. ShadowEagle

    ShadowEagle Well-Known Member

    May 3, 2015
    62
    Hi Rox,

    you don't need to apologize for that. You are dependent on the datacenter and we all have a private life as well.

    You're always easily accessible on Skype and I have consistently good experiences in the past three years with you.

    I think it's a pity that only negative experiences posted here but no positive ones. But that's unfortunately always the case - resulting from the psychology of human.

    Big thumbs up from me and keep it up! Compared to all other providers, you are still the most consistent. :thumbsup:
     
  9. AiWaBR

    AiWaBR Active Member

    Sep 7, 2010
    28
    I tried to hire but got no response.
     
  10. Rox

    Rox Vice Administrator Staff Member

    Apr 17, 2010
    8,478
    Hello, can you share the ticket number here please?
     

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