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Earning dropped like views are not counting during all day today. By statistic I do have views and viewers but earning are not counting, Definitely something is quite wrong.

Anyone have problem with videos which were transferred and encoded, was playable and now they are again in tranfer process? What exactly is going on? If videos were once transferred and encoded, why now again transfering?!! I already published videos online for viewers to watch it, now I am...

Hello all, hello Byse team, Is there any maintenance at this moment? I was reading few pages and cant find anywhere is written there is going to be maintenance?!? Also, is it possible for maintenance to not to be during weekends when most people are online watching videos? We all have best...

I do have same problem. I always check before I write anything here. So, problem is evidently here. This error appears all the time as user in previous post explained. It would be okay if we could get any respond of Byse team. Thank you.

Good evening, Viewers are complaining how videos are playable for a first 10-20 minutes after whiich they get error code. Can you please check and fix a problem? Thank you.

I have same error on all my videos, "This video can not be played. (Error Code: 232001)"

Hello, I am experiencing all my videos are unavailable at this moment. My viewers are complaining, can you please check and help? https://i.ibb.co/vCnMYPYd/Unable-to-load-player.jpg Thank you. 1769283735 All good now, thanks. :hearts:

Good afternoon to Byse team, I dont know for others but I am experiencing big issues and problems with my embed links. From few days ago, any video which I remote upload on my account have too long process of transfering and encoding with duration of couple of hours to even a day or few days...

Hi @FileMoon , When will Removed Files list be cleaned? A week ago you cleaned it every day (once in 24 hours) but now almost a week and still list is not erased/cleaned. Thank you.

Can you please check and reply (give us solution) concerning this matter @FileMoon ? Cant work on my website if I am not able to add subtitle on videos. And so far, a list of Removed Files was reseted once in 24 hours, now I can see a list on 3rd day in a row. Any comments about it? Thank you,

Same here, when I want to add subtitle, instead off adding it, it returns me on "Internal sever error" page. @FileMoon , can you please check and fix this issue ASAP? Thank you in advance.

Software error: Can't connect to Mysql server. at Modules/DataBaseImpl.pm line 37. For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error.

Hi @FileMoon team, We are experiencing issues with server, can you please check and fix it ASAP? I do need a lot of time to open a video, sometimes get Internal error after 30secs/1 minute. Thank you in advance.

Dear David, can I get answer on this? Also, long encodings again seems to appear, how you changed anything? Thank you for your reply.

Dear David, Quick question: Is it doable to make visible video intro which would appear before any movie/series episode starts? To be clear, to place one short video intro (10-15 secs) to be played each time before actual video start? Also, thumbnail images stops working, I noticed yesterday...

You can use either direct download link or embed link, all is acceptable. :relaxed:

I have same issue here. Yesterday at this time I placed a lot of videos and many of them are still in encoding process. Many people asks for new movies-series to be placed (what should be normal) in few minutes after good subtitle is translated, but if this continue, we will place every day...

Hi David, When I wanted to upload subtitle on fresh new uploaded video, this message appears: ERROR: Software error: Unrecognized character \xF0; marked by <-- HERE after <-- HERE near column 2 at /usr/share/perl5/vendor_perl/File/Path.pm line 1. Compilation failed in require at...

Quick question to Filemoon team, We all can take excel file with full list of files by clicking on Export All Files To CSV. But, once when is done, most of the files have just random code names like this: file name 1745686845pu6dg.mp4 17473052035a0xx.mp4 17466118356hx1u.mp4...

What is going on right now with my videos? Everything was just fine before I wrote here to you about my problem, now my videos have been erasing abnormally. What is happening??? Why are you deleting my videos now from my account?