So far with them:
Cons:
1. They are rude as fuck
2. It took them over 2 weeks to upgrade my server to a 8 GIG Ram & 1 TB Disk Space.
3. If you want a Direct Admin license from them it will take over 2 weeks just to get it.
4. They are worser than GoDaddy's Customer Service.
5. Won't help you solve a simple problem, you have to do it yourself.
6. If there's a problem with your server they will tell you to Google it.
7. Their support sucks.
Pros:
1. Excellent Server Specs
2. Good prices
3. Speed is excellent
4. Server are really fast
5. Good for Warez & Nulled Script site
6. The moment you buy your server they send it in less than 60 minutes or 2 hrs. I got mine in 10 minutes.
7. The only downtime I had was when Ecatel had the international bandwidth problem.
Final Conclusion:
If you need a server offshore, I would really recommend them. Their speed & server are excellent for the price. Just don't rely for support from them. I would give them a 8.5 out of 10. They would get 10 but they lack of support. Most people looks for speed and server specs, not support. But just telling you. I would suggest you get them.