Greetings,
I hope you are doing well.
As the manager of the technical support team in the service, it is my duty to make sure that all our users are able to use the service without any problems and they are very satisfied with the level of service we offer.
After investigating the matter on which you mentioned;
Your logic is the reason why you’re facing such bad experience with our encoding system. Our encoding settings are much better than Openload’s settings. Uploading the video to Openload then moving the encoded version to our system is the reason why your videos aren’t matching your expectations. You’re doubling the encoding process by yourself and causing a very bad quality for your videos.
Our system encoding rate is above 3000 Kbps and Openload’s rate is less than 1500 Kbps, so what you’re doing is encoding your video into 1500 Kbps with Openload and then upload it to GO Unlimited who has much better rate, which make our system not able to escalate your video quality because Openload already decreased it to 1500.
You can expect the high quality only when you upload the original version to our system or otherwise we can’t help you. You can’t treat our system as second plan after Openload and then expect the same experience.
Best Regards,
Josué Chagnon.