The Official Payza Support Thread

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Hi .

I forgot pin .After forgot pin

What was your first pet's name?

But i dont have pet.Would you send me mail my pin code ?

Thank you very much.

Regards...
 
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I'm sorry you think that about Payza that way, It won't take years I promise ! lol Just 3-6 biz days.

Actually we understand the need for our members to get their money faster. We always want to improve the services and are working on solutions we think will do the trick.

These solutions involve lots of meetings, paper work, and multiple oversight. When all settles, and our vision comes to light, employees and members will rejoice alike!

:)

Regards
Tarik

@ payza support

it takes years to bring back bank transfer :(

atlast u brought it

but now i need to verify...but after verifying do u pay instant bank tranfer or atleast 2-3 days ??

the answer is NO ;)

if i withdraw today ...it takes another year to reach my bank :facepalm:

may i know why ur service always awful ?

sorry if i asked anything wrong

disappointed overall ;)


---------- Post added at 04:24 PM ---------- Previous post was at 04:21 PM ----------

whats your age ? :-?

No ones too old to go go back to school xTreme :p

---------- Post added at 04:30 PM ---------- Previous post was at 04:24 PM ----------

After one month Just now I got bellow reply from payza support. Wow What a helping reply.
The drop down menu is for you to indicate the reason for withdrawing the money from your Payza account, not where the money has come from. I know it may sound a bit vague, but choose the option that best describes why you are withdrawing the money.

Regards
Tarik



 
Verification

Hey Jamie, initiating a transfer/wire deposit for a minimum of 50USd and a maximum of 1000USD is only one of the ways we allow you to verify. Feel free to validate your Visa card or submit verification documents to our verification support.

More on this in our verification FAQ section, be sure to select your country.

https://helpdesk.payza.com/index.php?/Knowledgebase/List/Index/131/account-verification

All the best :)
Tarik



can I ask why are you making us deposit a large amount of money to verify an account. surely you don't need to make us do that.
 
I have added my credit card to my Payza account.

Q) Will I get verified for that ?
Q) I am selling services here for DragonHost. I put my form in for the business. Is putting the form in the only way to be able to sell products directly from my website to your checkout for my customers ?
Q) WHMCS still has Alertpay on the checkout list. will Payza details still work with it ?
 
pending deposit

Dear Marco,

I have been deposit over two month , and the money have not yet deposit to my account. Pls see the ticket :QNS-521-55659 . And let me know what's happen ? Thanks !!
 
hi there i have a Q about your fees today i got some euros from a site i work with for a 11.99 you charge 0.54 that's 4.5% not 2.5% like your site said for the other one 5.39 you charge 0.38 that;s 7% what ?? your site says personal pro receive fees 2.5% why 4.5 and 7 why that's too high and too much
 
I want to know that why its taking too much time for transferring money from Payza to Indian bank transfer?

Its already 9+days and still status is showing pending.

Is there anyone have done successfully transfer from Payza to Indian Bank transfer yet?

Can you please check Ticket:- ID #BTA-159-95698

Thank you
 
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What is the best way for an american to get his payza money?

Can you send a check to the continental united states?

Please, no one seems to want to help americans!!
 
hello i can't receive monney why please ??? statut ok


Hmm, It could be a few things. You should send us a support ticket detailing your issue. We'll need to look into this for you.

Our support will get back to you once they figure out what's preventing you from receiving funds.

Here is our contact page

https://helpdesk.payza.com/index.php?/Tickets/Submit

Thx
Tarik

---------- Post added at 03:05 PM ---------- Previous post was at 03:00 PM ----------

Dear Marco,

I have been deposit over two month , and the money have not yet deposit to my account. Pls see the ticket :QNS-521-55659 . And let me know what's happen ? Thanks !!
Hey Jerryliu, thanks for reaching out with the info, It won't be much longer, you should hear back from our bank ops within the next 24-48 hours. The issue is getting treated with importance.

Let me know if you have any other issues while we work on resolving the deposit for you

Thnx!
Tarik

---------- Post added at 03:51 PM ---------- Previous post was at 03:05 PM ----------

Hey Jamie,

I wanted to give you the heads up, believe it or not, we recently changed our user agreement. We no longer support filehosting. I know what your thinking, but the good news is that you can still use Payza to send/receive money. Just be sure not to submit a filehosting site for review, doing so will prevent you from being able to receive money.

That's interesting what you bring up about WHMCS. Last I checked, they had a forum, maybe check it out? I'm, sure they'll have some answers for you?

As for verification, you'll have to initiate a validation charge and confirm the amount. More on this here:

https://helpdesk.payza.com/index.php?/Knowledgebase/List/Index/131/account-verification

Enjoy!
Tarik



I have added my credit card to my Payza account.

Q) Will I get verified for that ?
Q) I am selling services here for DragonHost. I put my form in for the business. Is putting the form in the only way to be able to sell products directly from my website to your checkout for my customers ?
Q) WHMCS still has Alertpay on the checkout list. will Payza details still work with it ?


---------- Post added at 05:16 PM ---------- Previous post was at 03:51 PM ----------

Whats the exchange rate (USD to INR) of Payza ? COC let us know when you receive funds :)

Hey xTreme, Today it looks like this 1.00USD = 55.6340INR




I personally use this site for all my exchange needs :)

http://www.xe.com/ucc/

I wonder what the world markets have in store for us these coming months, should be interesting :)

Take care
Tarik
 
hi there i have a Q about your fees today i got some euros from a site i work with for a 11.99 you charge 0.54 that's 4.5% not 2.5% like your site said for the other one 5.39 you charge 0.38 that;s 7% what ?? your site says personal pro receive fees 2.5% why 4.5 and 7 why that's too high and too much
 
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