Hi,
First of all i wana tell sorry for this sudden downtime . Last 1month we are facing lots of downtime due to hdd issue . yesterday suddenly our hardware failed after lots of tried its not booting. After dc staff investigation they confirm me hardware fail , then after trying 6-8hr successfully we recover all of our clients backup . Clients backup is Important to us , so that we takes more time for make server online. Today(9th march) at 8pm (GMT+6) we received new hardware and start working on it still restoring clients backup and trying to make all site alive within 3-4hr.
Again sorry for this downtime . We will provide 3days extra to all of our all Netherlands based clients because of our recent lots of downtime's .
Regards
suvro