Latest Announcemnent
New thread

The Official Payza Support Thread

Status
Not open for further replies.
I have just complete Registration. A message appeared something like that YOU WILL RECEIVE YOUR REGISTRATION CONFIRMATION EMAIL. But it has been more than one month. I have not received yet. My email is mak_capri@yahoo.com
Please proceed quickly for Debit Card.
 
I wanna know tat i have pan card etc and additional document for adress proof can i use my driving licence as its govt approved and i used same over paypal too and got approved within 1 day . wanna know how ur procedure for it goes bz i really dont understand payza asks for documents which not every one may have but driving licence and many such legal proofs which even we use here in india were not there in payza when i last saw it a month back . And tats why i m not being able to apporve myself and use ur service :(
 
Hi I am an Indian user and I earn from filehosting sites. When I want to local bank transfer money from payza there is some option drop down menu showing that I have to choose one for requesting money. So can you help me which option I have to choose during local bank transfer.

Here are the options which shown in this image

08ibg26xnkz3.jpg


reply please.
 
my payza still not verifiying since the name of Alertpay
i provide credit card but that time Alertpay have problem with CC then can't verifiying

today i log to my i count need verifying back then i got message
You cannot validate your credit card at this time. Please contact Customer Support for more information.

then how my account can get vrifiying ?

help please
 
Hi,
I have raised a support ticket regarding a pending bank transfer.
I have NOT received the amount in our bank and I need it urgently. I withdrawn $1200 to my bank account on 21st August but the transaction still shows as Pending.

I have not received a reply to the ticket.

Please check what's the issue and send the funds to bank asap.
 
Mr. Marco According to your records bank wire was completed on 23/7/12 and if I take that you have sent little latter may be on 26/7/12 in practical, then problem is my bank has told me that bank wire after 1month if remain unreceived then it gets returned automatically according to rules. and in my case its now already more than month. Now can you tell me what will happen if bank wire gets return back to you as it was not received even after one month. What will happen in that case? where will my money will go? Will you put it back full in my Payza account? What will happen in my case can you please explain me? Also what will happen to fee of sending bank wire that you deducted as in this case there is no mistake of mine? Please atlease you can explain me. Also Can't you trace the money from your side that where my money is and why it was not reached to my bank account yet as you can contact your banking partners and can ask them about the money where it is as they can always trace the wire sent by them for that you don't need MT103 for yourself.
 
Hey Peeps!

I wanted to thank you all for the great times. I will be finishing up today and taking some vacation time before school starts in September. I wanted to announce that Tarik will be replacing me on the forums. He will be more than happy to answer all of your questions and will also follow up on any pending issues you may have.

Enjoy the weather :)

Signing off Marco
 
I have just complete Registration. A message appeared something like that YOU WILL RECEIVE YOUR REGISTRATION CONFIRMATION EMAIL. But it has been more than one month. I have not received yet. My email is mak_capri@yahoo.com
Please proceed quickly for Debit Card.
 
pranavjpr said:
Mr. Marco So what happened in my case? Reference Number: 4BA3B-1760C-B09EB Ticket ID: RPI-553-90850 money has not came in my bank and nor you have given me any MT -103 till now. have you forget my documents? or money has not sent yet to me n thats why you can't give MT 103 to me? where are you as u just updated till now that papers on the way. hope you not on holiday today
Click to expand...
Hey pranavjpr,

Thanks for your patience, check your PM!

Tarik
 
Hi Mak_capri,

I wanna thank you for showing interest in our prepaid card :)

If you already pre-registered, it won't be much longer before the order banner appears in your back office. Check up on it every so often :)

Take care
Tarik

mak_capri said:
I have just complete Registration. A message appeared something like that YOU WILL RECEIVE YOUR REGISTRATION CONFIRMATION EMAIL. But it has been more than one month. I have not received yet. My email is mak_capri@yahoo.com
Please proceed quickly for Debit Card.
Click to expand...
 
Payza_Advisor said:
Hi Mak_capri,

I wanna thank you for showing interest in our prepaid card :)

If you already pre-registered, it won't be much longer before the order banner appears in your back office. Check up on it every so often :)

Take care
Tarik
Click to expand...


Banner is not showing before pre-registered. But still not further email regarding debit card. Can you check status in your database?
 
Hey sumitims,

I checked it out, and it turns out you'll need the PAN card in order to be able to activate the bank transfer feature in your Payza account.

From what I understand, you can request one, it should not take that long to process your request, but don't quote me on that one. Check it out with the Income Tax Department of India.

Take care,
Tarik



sumitims said:
I wanna know tat i have pan card etc and additional document for adress proof can i use my driving licence as its govt approved and i used same over paypal too and got approved within 1 day . wanna know how ur procedure for it goes bz i really dont understand payza asks for documents which not every one may have but driving licence and many such legal proofs which even we use here in india were not there in payza when i last saw it a month back . And tats why i m not being able to apporve myself and use ur service :(
Click to expand...


---------- Post added at 02:18 PM ---------- Previous post was at 02:08 PM ----------

Hey ILHFFS,

I'll get back to you on this one, I'm looking into it for you.

Talk to you soon,
Tarik

ILHFFS said:
Hi I am an Indian user and I earn from filehosting sites. When I want to local bank transfer money from payza there is some option drop down menu showing that I have to choose one for requesting money. So can you help me which option I have to choose during local bank transfer.

Here are the options which shown in this image

08ibg26xnkz3.jpg


reply please.
Click to expand...


---------- Post added at 02:34 PM ---------- Previous post was at 02:18 PM ----------

Hmm, you might need us to clear a flag on your card, send us a ticket, we would need to look into this for you. Once we are done investigating, we'll get back to you.

https://helpdesk.payza.com/index.php?/Tickets/Submit


Tarik

-sky- said:
my payza still not verifiying since the name of Alertpay
i provide credit card but that time Alertpay have problem with CC then can't verifiying

today i log to my i count need verifying back then i got message
You cannot validate your credit card at this time. Please contact Customer Support for more information.

then how my account can get vrifiying ?

help please
Click to expand...
 
Payza_Advisor @ I said i already have pan card but the second thing its asking for adress proof r bank statement , electricity bill and few other things . So i wanna ask if instaed of bank statement i give a scan copy of my bank account pass book front page with my name and adress etc on it will it do for adress proof ????
 
sumitims you can do that . Btw you can also get bank account statement online from your bank's website, I did that and my acc was verified within 2 hrs.
 
Hey PM me your details, I'll get it looked into.

Thanks!
Tarik

vikassaini01 said:
Hi,
I have raised a support ticket regarding a pending bank transfer.
I have NOT received the amount in our bank and I need it urgently. I withdrawn $1200 to my bank account on 21st August but the transaction still shows as Pending.

I have not received a reply to the ticket.

Please check what's the issue and send the funds to bank asap.
Click to expand...
 
Status
Not open for further replies.
Back
Top