Mr. Marco Are you on holiday? What happened to my papers? There is no update from you accept telling me that in a day or two I will get my complete swift message? Its ok if you have not sent the money and given me some fake trace id leave it just send my money now or just put my money again in my payza account so i can withdrawal it by bank transfer.
The Official Payza Support Thread
- Thread starter Payza_Advisor
- Start date
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Payza_Advisor
Active Member
Hey adnan, can you let me know the transaction reference number so I can cross reference your ticket.
Thanks
Marco
Payza_Advisor
Active Member
Hi mak_capri,
Did you place the order or complete pre registration. Let me know the transaction number of your purchase if you want me to follow up with our prepaid team.
Take care,
Marco
---------- Post added at 03:43 PM ---------- Previous post was at 03:29 PM ----------
Take care,
Marco
---------- Post added at 03:49 PM ---------- Previous post was at 03:43 PM ----------
Let me know when you get it to us so I can get the ball rolling for you deposit.
Thanks
Marco
Did you place the order or complete pre registration. Let me know the transaction number of your purchase if you want me to follow up with our prepaid team.
Take care,
Marco
---------- Post added at 03:43 PM ---------- Previous post was at 03:29 PM ----------
I'll let you know xTreme, I know we have plans of expanding our market, our first step was the bank transfer withdrawal for Indian members.
Take care,
Marco
---------- Post added at 03:49 PM ---------- Previous post was at 03:43 PM ----------
Hey, can you please send us a proof of deposit. I checked it out and it looks we never received any attachments.
Let me know when you get it to us so I can get the ball rolling for you deposit.
Thanks
Marco
Mr. Marco I on Monday you told me that I will get my Complete Swift message in max 2days. but still I have not heard anything from you. Mr. Marco will please update me where is proof of money payza sent. its more that $1800 which is not at all a small amount. even After 1 month you can't give proof of sending money? I have lost all my hopes now and I fell that have been robbed by Payza.
Hi I am an Indian user and I earn from filehosting sites. When I want to local bank transfer money from payza there is some option drop down menu showing that I have to choose one for requesting money. So can you help me which option I have to choose during local bank transfer.
Here are the options which shown in this image
Please help me payza support. Waiting for your kind reply and help.
Please reply me
Payza clearly have problem with bank wires sending or receiving even now linkbucks told they will delay payments coz payza here is taking to long to receive there wire transfer my advice is and please respond to why don't u people make a meeting with the team responsible for bank wires hire more if u need and make it as smooth and easy as it with paypal why don't u make direct bank transfer available in tier A countries link moneybookers immediate bank transfer immediate just send the money from bank few minutes it's in account haven't u people got enough complains already about your wire service ??
I've read on your website "Note: Higher fees apply to some industries: 3.90 % + $0.59 USD for receiving funds." which are this industries?
And this: "Foreign exchange rate includes 2.5% over the wholesale exchange rate at which we buy our currencies. Exchange rates are adjusted regularly." means that everytime someone pays in a foreing currency you apply this rate and is charged to the seller? buyer?
Thanks.
And this: "Foreign exchange rate includes 2.5% over the wholesale exchange rate at which we buy our currencies. Exchange rates are adjusted regularly." means that everytime someone pays in a foreing currency you apply this rate and is charged to the seller? buyer?
Thanks.
phimnhackich
Active Member
i am so nervous now
all my affiliates money (hotfile&ryushare) goes to payza
just requested first payment on aug 22, will keep you guys updated
all my affiliates money (hotfile&ryushare) goes to payza
just requested first payment on aug 22, will keep you guys updated
Payza_Advisor
Active Member
Hi adnan,
Looks like this one got credited to the senders account. Check with the sender, they should be able to confirm this with you. Let us know if you have any other questions for us.
Have a great one
---------- Post added at 11:42 AM ---------- Previous post was at 10:57 AM ----------
Hey pranavjpr, I could not have anticipate these delays, I'm very sorry it's taking this long to get the documents to you. We have already sent the request, and sent a couple reminders. As soon as we get these documents we won't hesitate the send them your way.
Thanks
---------- Post added at 12:35 PM ---------- Previous post was at 11:42 AM ----------
Hey, You receive from filehosting payouts right? I suggest looking for the one that most fits your situation, maybe look for a general category that you can go under.
Take care
---------- Post added at 12:45 PM ---------- Previous post was at 12:35 PM ----------
Thanks for the suggestions!
I can tell you that we working towards bringing down wait times for our members. As is we have to work very closely with our partners to ensure everything runs smoothly. When there are slight mistakes in the way a wire is sent, unnecessary delays occur, and because of this, we take the fall. We anticipate these delays getting drastically reduced as we improve certain processes we feel will get things running smoother.
I'm going to forward your words to our wish list so our team can have it in writing. Let me know if you have any other suggestions.
Take care and thanks!
Hello,
I have a site:
SpeedyRDP.com
I submitted my site for review (don't remember when) and it got approved.
Today a client tried to make a payment via Payza. But he got this message:
"We apologize for the inconvenience.
This merchant is not able to accept payments through Payza at this time.
Thank you for your understanding."
I thought if I get approved this wouldn't happen.
I use WHMCS as the billing portal. I entered these info in Payment Gateways
Login ID: [my payza email]
Security Code: [I got this code from My Payza Account Main Menu > IPN Advanced Integration > IPN Setup > IPN Security Code]
API Password: [Empty]
Test Mode: [Unchecked]
Am I doing something wrong?
Please advise.
Thanks
I have a site:
SpeedyRDP.com
I submitted my site for review (don't remember when) and it got approved.
Today a client tried to make a payment via Payza. But he got this message:
"We apologize for the inconvenience.
This merchant is not able to accept payments through Payza at this time.
Thank you for your understanding."
I thought if I get approved this wouldn't happen.
I use WHMCS as the billing portal. I entered these info in Payment Gateways
Login ID: [my payza email]
Security Code: [I got this code from My Payza Account Main Menu > IPN Advanced Integration > IPN Setup > IPN Security Code]
API Password: [Empty]
Test Mode: [Unchecked]
Am I doing something wrong?
Please advise.
Thanks
Payza_Advisor
Active Member
Hey, thanks for the question.
Check out our user agreement section Regulated Account Types and Industries
Section 8.01 -->Regulated Industries
https://www.payza.com/legal-agreeme...tional#regulated_account_types_and_industries
There you can find the list of regulated business types that would be considered to be part of the higher fee structure of 3.90 % + $0.59 USD for receiving funds.
As for the exchange rate, we get the rates first thing in the morning and apply a 2.5% fee to the amount you are looking to convert.
I hope this helps clarify things
Let me know if anything is unclear mate.
Take care
Check out our user agreement section Regulated Account Types and Industries
Section 8.01 -->Regulated Industries
https://www.payza.com/legal-agreeme...tional#regulated_account_types_and_industries
There you can find the list of regulated business types that would be considered to be part of the higher fee structure of 3.90 % + $0.59 USD for receiving funds.
As for the exchange rate, we get the rates first thing in the morning and apply a 2.5% fee to the amount you are looking to convert.
I hope this helps clarify things
Let me know if anything is unclear mate.
Take care
Payza_Advisor
Active Member
Hey z3r3f,
Payza is processing Visa credit cards exclusively for the time being. We are looking at offering more options but no ETA on that right now. If any of this changes, we'll communicate this to all our members.
Let that person know that they should try it with a Visa. We are waiving the 3.5% deposit fee, so it's now free for everyone!
Take care.
---------- Post added at 01:10 PM ---------- Previous post was at 01:07 PM ----------
Hi phimnhackich,
Is it your first time using Payza? Here you'll find useful information posted my members as well as my self.
Welcome, and feel free to ask if you have questions.
Take care
---------- Post added at 01:23 PM ---------- Previous post was at 01:10 PM ----------
Hey Harshadewa,
I noticed the website is approved and should be good to go to received payments.
I also noticed you submitted support ticket to our Business Helpdesk, I actually moved it over to our Integration department, they'll be more suited to check it out for you.
They should be able to help you out or at least point you in the right direction.
Take care!
---------- Post added at 01:32 PM ---------- Previous post was at 01:23 PM ----------
Hi Froomple,
I'm sorry to hear that. I understand your point, unfortunately we don't guarantee disputes. Luckily it wasn't a total loss.
Our Resolution Specialists have decided that all who filed disputes with this merchant and suffered losses would get 30 percent returned.
Take care
Thanks a lot for the prompt reply. I hope this will be resolved soon. Because there's going to be more payments coming!!
Mr. Marco So what happened in my case? Reference Number: 4BA3B-1760C-B09EB Ticket ID: RPI-553-90850 money has not came in my bank and nor you have given me any MT -103 till now. have you forget my documents? or money has not sent yet to me n thats why you can't give MT 103 to me? where are you as u just updated till now that papers on the way. hope you not on holiday today
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