When a user opens a support ticekt, saying he/she cannot upload to a filehost and the error says "error loggin in" or something similar, we ask for the users filehost username and password. After we solve the issue, we ask the user to change their filehost details immediately as they have given us (sborg staff) their filehost details. On occations, we ask for server's root password to setup servers. When we are done, we reply "you can change your server password now".
On every occasion that our users give us their username and password, we ask them to change it so that they cant hold us responsible for anything that happens to their account after that.
Unfortunately the body of the support ticket are stored in plain text so their old username & passwords are visible. In order to avoid future problems like this, we'll be deleting support tickets occasionally.
As for the so called "passwords" that you are wondering if they are hashed or encrypted, those are actually their old sBorg keys, which has already been changed automatically for every client. If you do not have your new sBorg key yet,
open a support ticket here and it'll be mailed to your email address.
As for the names, those are of sBorg staff, not client details. As for IPs, they always gets logged no matter which site you go to. Even wjunction (or warez-bb) logs your IP when you post anything.
Now, we'll be busy emailing our clients. Let me know if you need anything else cleared up.