Sorry about the delayed reply everyone, our team has been working hard back-logging all the tickets/orders from our main server failure. Just a note for all customers, no data was lost, no client servers will have been affected.
comeback
1. Sorry, we do not offer VPS backups at this moment in time.
2. The main difference between the two management options is the priority your issue your tickets/requests are dealt with. To put it simply you will get a faster response time.
3. No you can take your license with whomever you like, we will not force you to use our licenses. However we can offer it to you for £15/monthly.
Mobius1
Thanks for your honest review, we appreciate that a lot!
ahmadka
1. Yes, you have complete control over your server, you may even reformat to a different operating system with just a few clicks.
2. The packages do not use a RAID setup.
3. Yes, we allow refunds 72 hours after your service is first activated.
4. No we do not offer test accounts due to people trying to DDoS with them.
5. You may use 10OFF, this will permanently give you 10% discount every month.
6. Yes we offer Ubuntu 9.10, 10.04, 10.10.
sSKKa
If you have any issues with accessing your server please contact us directly, posting brief information like this on a forum does not help us resolve anything unfortunately
comeback
1. Sorry, we do not offer VPS backups at this moment in time.
2. The main difference between the two management options is the priority your issue your tickets/requests are dealt with. To put it simply you will get a faster response time.
3. No you can take your license with whomever you like, we will not force you to use our licenses. However we can offer it to you for £15/monthly.
Mobius1
Thanks for your honest review, we appreciate that a lot!
ahmadka
1. Yes, you have complete control over your server, you may even reformat to a different operating system with just a few clicks.
2. The packages do not use a RAID setup.
3. Yes, we allow refunds 72 hours after your service is first activated.
4. No we do not offer test accounts due to people trying to DDoS with them.
5. You may use 10OFF, this will permanently give you 10% discount every month.
6. Yes we offer Ubuntu 9.10, 10.04, 10.10.
sSKKa
If you have any issues with accessing your server please contact us directly, posting brief information like this on a forum does not help us resolve anything unfortunately