please refrain from posting assumptions of how we run our web hosting as we do not host under other companies.This host might have been using Shineserver reselller goto the shineserver thread for info
We are a much larger host then shineservers by all means as we have a larger customer base then seen on wjunction.
My site is down since yesterday and also http://www.xllhost.com/ is down. please help.
We are sorry we have been speaking to the datacenter as it seems the hardware firewall is malfunctioning leaving our entire node without access.
We are trying our best and have offered to send our own firewall, but our DC will not accept outside purchased hardware.
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Added after 23 minutes:
I am sorry to hear of you have moved on.
We did not expect this, but i will rightfully refund you this month even if this possibly is the last day of your billing as we did not fully full fill your hosting experience.
Please open a ticket when our site is up or pm me your client email so i may do so.
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