XSLTel is my choice in this. I don't know about knownsrv at all but been with XSLTel for quite a few months now and XSLTel's support and XSLTel are really good and on top!
So XSLTel to go with.
I haven't use knownsrv so I don't know about them.
We operate out of AlpenDC, SmartDC and Proserve within the Netherlands. All our production servers run on 2x E5620 or E3-1230 to E3-1270, on minimum 4 fast SAS 15k RPM drives in h/w RAID10(with BBU). Those are premium networks and brand new enterprise hardware.
Well, considering KnownSRV is 10 times bigger and majority of WJ is hosted at KnownSRV, it's normal every minor a few minutes downtime will be noticed. More clients = more complaints, nobody can please everyone, unfortunatelly.
My voice go for KnownSRV and Krun!x.
I'm happy cliend 5-6 month ago and every time when I need something support is there 0-24.
Do I need something more ?
And of course online 100%<3
I've been with both, and I'm currently with KnownSRV, this guy is very professional (XSLTel too, don't get me wrong), but yeah, it's very true that Ecatel isn't very stable/solid.
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