They suspected that your order is a "possible fraud order", you need to call them. If you don't they won't unsuspend your account unless you send them your passport ID and or driving license. I had the same problem, one phone call solved everything
P.S I even said to them that they need to rename the company name to FBIGator.
Last time I ordered from them for a friend, they asked me to call too, I called them up and had to read the name it was registered to, that was about all, they don't ask you anything much, just call them, it's no biggie.
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