1. flakonorth

    flakonorth Member

    Jun 4, 2017
    5
    Hello ;

    Could you take a look at my tocket:
    # 796712 RDP boot error please?

    Thank you very much .
     
  2. webmasterz

    webmasterz Well-Known Member Web Host

    Feb 28, 2013
    224
    Replied and looked onto. Remember this is sales thread, not a support thread. Kindly wait, and your query will be attended to and replied also within timeframe.
     
  3. flakonorth

    flakonorth Member

    Jun 4, 2017
    5
    I take note ,

    still dsl for the inconvenience.
     
  4. parrjj91

    parrjj91 Well-Known Member

    Dec 28, 2014
    303
    RDP has been down for 12 hours, no answers from support, no reply in skype. 99.99% uptime guarantee is not a guarantee at this point.
     
  5. webmasterz

    webmasterz Well-Known Member Web Host

    Feb 28, 2013
    224
    I apologise for the delay, we specified the reason and it was up within an hour.

    Regards
     
  6. Dj.IcE

    Dj.IcE Well-Known Member

    Nov 20, 2010
    1,190
    Please please check the server. Skype is offline and ticket also unanswered.waiting for hours.
    First downtime for months for me.
    #246618
     
  7. webmasterz

    webmasterz Well-Known Member Web Host

    Feb 28, 2013
    224
    Sorry for late reply but it was fixed. I kindly urge to all users if we do not answers via skype, use support ticket method.

    Regards
     
  8. SavkeUltras

    SavkeUltras Well-Known Member

    Aug 9, 2012
    1,521
    4 years with Webpundits nice and quailty service. Only one problem with my RDP for all this years and solved in few minutes! ;) Keep up the good work !
     
  9. Mr.leg

    Mr.leg Well-Known Member

    Nov 11, 2010
    2,770
    kindly check my ticket and refund my money
    no respone in last 30 hour and last skype status 3 day ago
    this is not call support kindly send me refund i bought rdp from other provider
    thank you
    Ticket
    #451504 - hi
     
  10. webmasterz

    webmasterz Well-Known Member Web Host

    Feb 28, 2013
    224
    It was resolved, we offered refund but RDP was accepted again.
     
  11. pmvuong

    pmvuong Well-Known Member

    Mar 23, 2013
    45
    Which place on usa rdp is nearest to Asia ? because im from Asia..thank you
     
  12. webmasterz

    webmasterz Well-Known Member Web Host

    Feb 28, 2013
    224
    I am not sure, but try Singapore RDP.
     
  13. pedrosa

    pedrosa Well-Known Member

    Aug 18, 2010
    747
    Most friendly and helpful support, great service. Been with them for years.
     
    Last edited: Sep 26, 2018
  14. feruser2012

    feruser2012 Well-Known Member

    Mar 9, 2012
    55
    Gracias, buen servicio
     
  15. siloo2b

    siloo2b Well-Known Member

    Jul 26, 2014
    90
    i have a problem
    i can't see your site :
    Access Denied - Sucuri Website Firewall
    Block ID: GEO02
    Block reason: Access from your Country was disabled by the administrator.
    Time: Tue Sep 4 06:28:11 2018
    Server ID: 15007
     
  16. webmasterz

    webmasterz Well-Known Member Web Host

    Feb 28, 2013
    224
    From which country you are trying to login?
    If there is any issue, email US or try to contact through Facebook or private message here.
     
  17. siloo2b

    siloo2b Well-Known Member

    Jul 26, 2014
    90
    pm sent ^^
     
  18. N4iB4f

    N4iB4f New Member

    Aug 24, 2012
    1
    Yesterday I hired a service, then I sent a ticket and to this day I have not received any response
     
  19. webmasterz

    webmasterz Well-Known Member Web Host

    Feb 28, 2013
    224
    Sorry for the delayed response, please PM ORDER ID, we will check and email it to you.

    Regards
     

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