Hi,
I hope you've been doing well, and glad you're hosting with us. We care about the performance of the web server and recently we have noticed that your site is taking quite a large amount of resources on our shared hosting environment. Could you please check all your scripts to ensure they are optimized and let us know in 24 hours to prevent any interruption in service. Thank you for that.
Note, here are some of the options available:
1) Dramatically lower your resource usage.
2) Move your site off our servers. Even though we value your business, we have to make sure all our customers get optimal service.
3) Ask for a high resource usage plan. We will create an invoice for you to pay within the 24 hour time-frame. <---This may not be available on a shared account. It's at our discretion.
If you have any questions, let us know as soon as possible! We look forward to your response and action.
Thank you for understanding.