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@AP Staff: why you disabled extabit alertpay account? if paypal can resolve their issue then why cant you? kindly solve their issue this is not the solution.
 
NKF-876728

ticket created on 16th,,, I am much sure 48 hours left..expect ypur weekends,but no reply :s

21.02.12
still no reply !! ur support sleeping??
and call rate is so high,though I called many times before
 
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BattleDuty said:
WTF is wrong seriously?

I submitted all verification scanned copies, and you guys simply say

"Thank you for your reply.

As mentioned previously , we are unable to verify your account as the proof of id documents that you have submitted do not meet the previously specified requirement.

Furthermore, please submit an alternate document."

WTF is left out? I provided passport, pan, telephone bill, bank details.. EVERYTHING!! FFS just verify my account.
Click to expand...

Hello BattleDuty,

Where the documents in your name and was the address matching the one your have on your AlertPay account? Maybe you can provide me with the ticket ID.

Thanks in advance,
Tarik

---------- Post added at 03:24 PM ---------- Previous post was at 03:20 PM ----------
DejaVu said:
how i know how much i have in my prepaid card?
Click to expand...

Hello Dejavu,

You can access the prepaid section of your AlertPay account by going to profile, financial, Prepaid card, manage.

Best regards,
Tarik

---------- Post added at 03:29 PM ---------- Previous post was at 03:24 PM ----------
Ar!yaN said:
Anyone know how much days or time it will took to transfer funds to alertpay debit card from alertpay account ?

I transfer some funds and its pending from last 1 hour :(
Click to expand...

Hey Ar!an,

The load time for the prepaid card is from 2-4 business days. If ever you need to load the funds from the card back to your AlertPay balance, then that is instant.

Best regards,
Tarik

---------- Post added at 03:34 PM ---------- Previous post was at 03:29 PM ----------
sSKKa said:
@AP Staff: why you disabled extabit alertpay account? if paypal can resolve their issue then why cant you? kindly solve their issue this is not the solution.
Click to expand...

Hey sSKKa,

There could be several reasons why a merchant in question has had an account limited. Keep in mind that we are unable to share the details and nature with a 3rd party other than the account holder. We suggest that the site admin contacts AlertPay to resolve the issue(s) ASAP.

Best regards,
Tarik

---------- Post added at 03:38 PM ---------- Previous post was at 03:34 PM ----------
candida said:
@ap staff

please check Ticket ID: IOL-781351

i m not access my ap acc. pls resolve it urgently.
Click to expand...

Hello candila,

I have appointed this support ticket to one of our advisors who will be getting back to you some time tonight.

Best regards,
Tarik

---------- Post added at 03:41 PM ---------- Previous post was at 03:38 PM ----------
gamelord said:
Hello,

I am from India. I would like to ask you a question.
Why don't allow Indians to add debit/credit cards to the account?

I want to fund money into AP account using my card. But there is no such option. Only thing available is bank wire :|
Click to expand...

Hello Gamelord,

Alertpay is not processing credit cards until further notice. Keep in mind that you are also able to send a certified check or a money order to fund your AlertPay balance.

All the best,
Tarik

---------- Post added at 04:11 PM ---------- Previous post was at 03:41 PM ----------
Mister XX said:
Hello. I am from Bosnia and Herzegovina. Is there any other method for withdraw money except Bank wire? I want to withdraw directly to my credit card. :)
Click to expand...

Hello Mister XX,

AlertPay currently only supports the bank wire withdrawal method for our members based in Bosnia and Herzegovina. If ever this changes, we will update all our members via various outlets such as our blog, twitter, Facebook and on forums such as WJunction.

www.Blog.AlertPay.com

All the best,
Tarik

---------- Post added at 04:12 PM ---------- Previous post was at 04:11 PM ----------
jinn said:
ok i am waiting
Click to expand...

Hello Jinn,

Has anyone gotten back to you? Let me know if you still need assistance.

Cheers,
Tarik

---------- Post added at 04:15 PM ---------- Previous post was at 04:12 PM ----------
avRo said:
NKF-876728

ticket created on 16th,,, I am much sure 48 hours left..expect ypur weekends,but no reply :s

21.02.12
still no reply !! ur support sleeping??
and call rate is so high,though I called many times before
Click to expand...

Hello avRo,

I wasn't able to locate any findings with NKF-876728. Let me know if you find any discrepancies.

Regards,
Tarik
 
Hey sSKKa,

There could be several reasons why a merchant in question has had an account limited. Keep in mind that we are unable to share the details and nature with a 3rd party other than the account holder. We suggest that the site admin contacts AlertPay to resolve the issue(s) ASAP.

Best regards,
Tarik
Click to expand...
I had talked with Extabit staff team in the morning regarding Alertpay issue

Extabit support said they had contacted with you already
but you guys putted the account on hold for 180 days :o
 
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iam in algeria can you tell me if there is agreed ATM here in algeria mean can i use it and tell me i wanna buy with it on internet can i buy and where i can have the code coz on the back side i got four number mean code and next to theme three numbers can you tell me wich is the code thnkx
 
AP doesn't have to post here. Watch your language. If you don't like the support, then GTFO. It's a privileged getting added support here, not a right. Cleared some posts.
 
We were launching this new service: localized bank transfer withdrawals so you can receive payments from around the world. Visit this website for more information: https://www.alertpay.com/en/bangladesh.aspx

We additionally designated a section of our Facebook page to this country: http://www.facebook.com/pages/AlertP...01742856511228

You can see the videos too:
[ame]http://www.youtube.com/watch?v=VT27DbgVvrg&feature=context&context=C392bc6bUDOEgsToPDskI23Ef8u3aL6n2zZFwbTo6E[/ame]

[ame]http://www.youtube.com/watch?v=aV7R1CmN-7s&feature=plcp&context=C392bc6bUDOEgsToPDskI23Ef8u3aL6n2zZFwbTo6E[/ame]

All the best,
Tanya
 
Hi Alertpay team, I wanted to know if it is possible to fund the AlertPay debit card from other sources than our AlertPay account ??
 
AlertPay Rep said:
We were launching this new service: localized bank transfer withdrawals so you can receive payments from around the world. Visit this website for more information: https://www.alertpay.com/en/bangladesh.aspx

We additionally designated a section of our Facebook page to this country: http://www.facebook.com/pages/AlertP...01742856511228

You can see the videos too:
http://www.youtube.com/watch?v=VT27...xt=C392bc6bUDOEgsToPDskI23Ef8u3aL6n2zZFwbTo6E

http://www.youtube.com/watch?v=aV7R...xt=C392bc6bUDOEgsToPDskI23Ef8u3aL6n2zZFwbTo6E

All the best,
Tanya
Click to expand...

wish you would do the same for India, and also solve the credit card issues
 
Yesterday around 11AM I got scammed by Rachman Sunardy donniwindarma@yahoo.com more than 2 hours waiting but not get what deals we agree for. After check his YM & Forum status, he's Offline, already runaway after he got $850 from my AP funds...

I contact AP support but don't know why AP help this guy after their customer support already see the thread I send to them. If their not lock that guy account, their will help that guy to scam many people outside!

I got this email from AP :

Code: 
Hello,

Thank you for contacting AlertPay's Resolutions department.

[B]Before filing a dispute, please contact the seller and attempt to resolve the issue as most disputes can be resolved with proper communication.[/B]

To contact the seller, you can locate their email address in your transaction "Activity". Their email address should appear as where the payment was sent. Some sellers might also provide you with their phone number.

If you are unable to resolve the dispute in this manner and there is no co-operation on the seller’s behalf, you can file a claim against them by replying to this message.

Regards,

----------------------------------
Thank you for choosing AlertPay. If you have any additional questions, feel free to check out our helpful Frequently Asked Questions at https://helpdesk.alertpay.com

Resolution

Ticket Details
===================
Ticket ID: LMG-341170
Department: Transaction Dispute
Status: Closed <--- Don't know why their close this ticket before settle this problem!

Here's the thread : http://kaskus.us/showthread.php?p=653146668
Related this thread : http://blackhatworld.com/blackhat-s...n-sunardy-email-ym-donniwindarma-toyibom.html

He's use this YM too : toyibom@yahoo.com
 
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