Again it reversed and you take 60$ as fees!!
Are you think i found my money in the street , i work hard to get it and my bank in both time didn't received any thing after long time of waiting and you take 110$ fees!!
Why i always pay the fees price once you can't arrive the money to my bank!!
The withdraw completed on 17/10 and today is 27/10 i didn't understand how your bank send it and my bank reversed it as you said in 5 days if we subtracted the weekend in your and my country , and the time between it completed and your bank sending it!
And i saw a lot of guys here were didn't received the money before 10 days !!
You must talk with the intermediary and ask him why he didn't send the money to my bank and send it back!!
Hi ps03
Your bank is using an intermediary in order to accept international bank wires. Unfortunately, the intermediary that your bank uses keeps sending the funds back to our bank as they are unable to route the funds to your bank account.
This is a matter in which you have to talk to your bank about. We have no control over the rules your bank and intermediary have in place.
AlertPay wires the funds directly to your bank account. AlertPay does not condone the use of intermediaries, for the situations similar to this, and as it slows down the process for users to receive their funds.
This is the second wire that has been reversed by the intermediary that your bank uses. AlertPay’s banking team had exchanged emails with you about your withdrawal situation. Your ability to withdraw was temporarily disabled, as a precautionary measure so that you would not withdraw and have the funds reversed again incurring another fee. You were asked to contact your bank to sort out this issue. Your ability to withdraw to that bank was restored, based on the information you provided us.
Unfortunately, your funds have been reversed again by the intermediary your bank uses.
We, at AlertPay, have been committed to helping you in trying to resolve this issue. You have been in contact with me, and my banking team quite regularly concerning this issue. We have done our utmost to support you. Unfortunately, the issue resides with your bank and the intermediary they use.
Cheers
Sean