theprodigy
Member
Oh, customization is very important to me because I am designer so I always put a lot of effort into design :/
Don't worry - it's doable but it's just not so easy. Here is something more about it: https://otrs.github.io/doc/manual/developer/3.2/en/html/skins.html
Well it's just CSS. Nothing difficult to do :P Same as livechat.