Thanks for pointing out the mistake, I have fixed on the site. its Europe only ... the hardware in USA is VERY expensive and its almost impossible to find such server and put 10 users only at a competitive price.
The 100mbps US plan will cease exist from today. I have realised that there is no place for 100mbps due to the presence of other competitors who provide 1gbps ports and that too in bulk. The clients who were in 100mbps port (3 servers) will be shifted to 1gbps servers today and 1 week given to them for free. Please note, the customers bought these accounts at the Christmas promo price of 9.99$. So, that means we care for our customers and we will go out of our way to keep them satisfied, even though it will mean a loss for us.
We are serving ~107 active clients with 12 servers (excluding the three 100mbps servers). All the recent complaints which you saw in this thread was from those affected customers only. So, don't worry about the overall quality and success of the RDPlanet. We are very much top of our game and we have most servers and most active customers compared to any other provider !