I still get this error too, even though i set it to bypass mp4 files. After the video has been encoded, it will load & play.
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Added after 27 minutes:
I started getting the custom thumbnail & loading media after RapidVideo set the multi folders & thumbnails in the player. Before that i experienced no errors. Mp4 files will play instantly while waiting for it to be encoded. My mp4 files are normal, down-to-earth, nothing fancy. Latest movie which i got the "Error loading media - File could not be played" is this..here, the whole media info.. & this time i didn't mux subtitle into the mp4 file.
General
Complete name : D:\WorkFolder\Love & Peace (2015) 720p BRRip x264 AAC5.1-Cknz (Eng Sub).mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/avc1/mp41)
File size : 945 MiB
Duration : 1h 57mn
Overall bit rate mode : Variable
Overall bit rate : 1 124 Kbps
Movie name : LTTi | Love & Peace (2015) 720p BRRip x264 AAC5.1-Cknz (Eng Sub)
Encoded date : UTC 2016-08-23 16:42:39
Tagged date : UTC 2016-08-23 16:42:39
Writing application : Lavf56.36.100
Video
ID : 2
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 5 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 1h 57mn
Bit rate : 999 Kbps
Width : 1 280 pixels
Height : 688 pixels
Display aspect ratio : 1.85:1
Frame rate mode : Variable
Frame rate : 23.976 (24000/1001) fps
Minimum frame rate : 23.810 fps
Maximum frame rate : 24.390 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.047
Stream size : 839 MiB (89%)
Title : Love & Peace (2015) | ラブ&ピース (Rabu & Pîsu)
Writing library : x264 core 148 r2638 7599210
Encoding settings : cabac=1 / ref=5 / deblock=1:-1:-1 / analyse=0x3:0x113 / me=umh / subme=9 / psy=1 / psy_rd=1.00:0.15 / mixed_ref=1 / me_range=24 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-3 / threads=21 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=60 / rc=2pass / mbtree=1 / bitrate=999 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=31250 / vbv_bufsize=31250 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00
Language : Japanese
Encoded date : UTC 2016-08-23 16:42:39
Tagged date : UTC 2016-08-23 16:42:39
Color range : Limited
Color primaries : BT.709
Matrix coefficients : BT.709
Audio
ID : 1
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 1h 57mn
Bit rate mode : Variable
Bit rate : 118 Kbps
Maximum bit rate : 256 Kbps
Channel(s) : 2 channels
Channel(s)_Original : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Frame rate : 46.875 fps (1024 spf)
Compression mode : Lossy
Stream size : 99.2 MiB (10%)
Title : LTTi Jpn | 6CH | AAC-LC
Language : Japanese
Default : Yes
Alternate group : 1
Encoded date : UTC 2016-08-23 16:42:39
Tagged date : UTC 2016-08-23 16:42:39