Dedicated RapidSpeeds.com - 100Mbps/1Gbps Unmetered Dedicated Servers, From £95 (NL & US)
- Thread starter Darren H
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Drakul saying we are "BUSY" is only telling the truth, we like to tell the truth instead of making excuses, i would not call it "lame".
We are back on track now and our business has been booming. ALOT of happy customers.
We are currently recruiting people for support staff to deal with things quicker. We have these people already and they will start very soon.
NaHoW your ram HAS been updated.
We are trying our up most to please people but when people want torrent clients installed for free this is when we must refuse.
Werewolf, would like to know your client name please so i can sort something out with you.
We do care for our customers alot and want them to be happy with our support.
Things will only get better from here on out i would say due to more staff.
Any questions, ask here or PM me.
Regards
Craig M
We are back on track now and our business has been booming. ALOT of happy customers.
We are currently recruiting people for support staff to deal with things quicker. We have these people already and they will start very soon.
NaHoW your ram HAS been updated.
We are trying our up most to please people but when people want torrent clients installed for free this is when we must refuse.
Werewolf, would like to know your client name please so i can sort something out with you.
We do care for our customers alot and want them to be happy with our support.
Things will only get better from here on out i would say due to more staff.
Any questions, ask here or PM me.
Regards
Craig M
support sucks
why you unhappy ? i'm so happy with this server. never downtime. uptime 100% and speed is really fast.
and as you know their service are unmanaged, so you must know how to managed the server. and now i'm ordering for my second server.
last time i'm unhappy with this server. and now they change all. and now i'm 100% happy with this service.
levent0119
Member
Q2000
Intel Quad Core Xeon X3430 (4 x 2.8GHz) :: 8 upto 16GB DDR3 RAM :: 2 x 1TB (or 4 x 500GB) hdds how much ?
Intel Quad Core Xeon X3430 (4 x 2.8GHz) :: 8 upto 16GB DDR3 RAM :: 2 x 1TB (or 4 x 500GB) hdds how much ?
No support in weekends,
No support on Mondays,Tuesdays either?!
This is getting ridiculous.. I have a ticket open for almost 72hours now, with high priority.
There was stated that RapidSpeeds got themselves a crew to do support. I haven't seen much of them yet.
I dont complain about no support in weekends. But I dont think I should accept no support at weekdays?
I saw Craig was active on the forums at rapidspeeds the 15th. So it's not like he's 'busy'.
Edit:
Got my ticket resolved after 3days.
Thanks.
No support on Mondays,Tuesdays either?!
This is getting ridiculous.. I have a ticket open for almost 72hours now, with high priority.
There was stated that RapidSpeeds got themselves a crew to do support. I haven't seen much of them yet.
I dont complain about no support in weekends. But I dont think I should accept no support at weekdays?
I saw Craig was active on the forums at rapidspeeds the 15th. So it's not like he's 'busy'.
Edit:
Got my ticket resolved after 3days.
Thanks.
streamking
Member
id like to purchase a dedicated server ASAP!! can you please msg me on MSN: mkivtrd@gmail.com
or skype:joeysupra1
or skype:joeysupra1
levent0119 - £120 is for the Smallest pack. Although this price may be going up soon (Only slightly) due to us upgrading our bandwidth therefore being able to offer 500mbit - 1gbit gauranteed upload.
This will happen within the next week or so and it will be stated on our website when it is available.
streamking - you have been added to skype.
Robin - sorry about the wait. I'm glad you got your problems resolved in the end. Although "I saw Craig was active on the forums at rapidspeeds the 15th. So it's not like he's 'busy'." - I am very busy, all of the time, if you only contact us on IRC you will see i am there most hours. IRC may be the best place to grab support, if there is no-one there when you come into the channel there will be someone replying to you within a few hours. People in the channel could also help you with any problems (non-staff) related.
boss12345 - yes they do
.
Thanks
This will happen within the next week or so and it will be stated on our website when it is available.
streamking - you have been added to skype.
Robin - sorry about the wait. I'm glad you got your problems resolved in the end. Although "I saw Craig was active on the forums at rapidspeeds the 15th. So it's not like he's 'busy'." - I am very busy, all of the time, if you only contact us on IRC you will see i am there most hours. IRC may be the best place to grab support, if there is no-one there when you come into the channel there will be someone replying to you within a few hours. People in the channel could also help you with any problems (non-staff) related.
boss12345 - yes they do
.Thanks
I want to buy 2+ servers from Rapidspeeds, but i see still Rapidspeeds badly support after 2 week.
Read my old post:
* Alot of custommer says "Badly respond times" In this forum.
OK Last change for Rapidspeeds for support quality check for me,
I was send to day a ticket in Client are like normal user in Medium piorty.
Read my old post:
* 30¨ days ago i was send 2 mail to admin@rapidspeeds.com , still no answer...
* Alot of custommer says "Badly respond times" In this forum.
OK Last change for Rapidspeeds for support quality check for me,
I was send to day a ticket in Client are like normal user in Medium piorty.
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