Dedicated RapidSpeeds.com - 100Mbps/1Gbps Unmetered Dedicated Servers, From £95 (NL & US)

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I see you removed the most important part of the screenshots - the email address ....

That's what most important since Darren claims you used another email trying to register...
 
This is the second billing notice that your invoice no. 37799 which was generated on 28/10/2011 is now overdue.

You MUST pay your bill 3 working days before your server is due to expire, otherwise you may lose temporary access to it.

this was sended on 05/11/2011 00:00

so why it's now deactivated?? 3 days would be at 8(9)/11/2011 23:59 (or 00:00)!!!!
 
@WeeD:
Just login in their awesome manager and check if you're not late.
You could also just pay well in time to avoid shit like this.
 
i send it to Mindy !

It's now clear exactly what you are, and that is a liar.

I've had to re-write this a few times just because of how angry i've got at the lengths you have went to lie and try to put a dent in our reputation i've spent 3years sweating over night and day to bring to the level it is.

It starts like this:

5th Nov 2011, 02:39 AM is when you first posted a message on WJ, but when you see the system log I will paste below, I see you changed your details the day before.

And then you come in today and change the details so you can post what you posted on here, and as the logs show, we suspended your account straight after that.

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As you can see by the log of your account above, your account was under Vidya, until you changed those details and your account was changed to Nimal (04/11/2011 12:25 is when you changed the details; 8minutes later you come onto Live Chat and start the slaugter of our company - 04 November 2011 12:33 PM)


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Now our agent clearly asks you if you are Nimal (because the invoice you state is that name), and you know it is as you changed it a few hours before you had this chat, as the logs stated above) and this was the confusion I said about in my previous post.

And just so there is no confusion about what I said above, after 8mins, here was your chat but you left after 37seconds before you could be answered (and the two live chat logs included as well of you, so there is nothing to hide).
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Now onto that wonderful Invoice ID and Paypal screenshot you keep pasting:
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What name does that say? What account is it registered to? Does the Invoice ID match up with the account log I pasted above and the invoice #/transaction id you have been posting? It says Nimal/Vidas is a liar, you, and Yes.

Just so we know your NL-VPS-02 you ordered from KnowinServers.com, matches what it says in our back end system too, and matches up with the name/date you registered.
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If you want anything removed Nimal/Vidya (from the screenshots), then message me and I will do so, but I will not be wasting anymore time on this issue, and I want you banned for slander.

Your livechat is off from 3 day :(

It's on 18hours a day my friend, and has been every single day for the past month or so. 2.30am-6.30pm (GMT +0000).

this was sended on 05/11/2011 00:00

so why it's now deactivated?? 3 days would be at 8(9)/11/2011 23:59 (or 00:00)!!!!

Invoice Date 28/10/2011
Due Date 03/11/2011

Our system is set to send default notices when the account is terminated completely after 5days of it expiring... I see you only paid the invoice a few hours ago, which was 5days 20hrs after it had already expired.

I have managed to save it before it was brought back up (in 12hours our system does it automatically to reformat it so no clients data is present), so it's back online for you and i'll fix the account info in the morning :)

@WeeD:
Just login in their awesome manager and check if you're not late.
You could also just pay well in time to avoid shit like this.

Thanks for the kind words about our Manager system :)

We think it's awesome too, and we're constantly updating it! A whole new look and some nice features are due at the end of the month :) and Yes, if he had paid the bill on time it wouldn't have happened!

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Enjoy what's left of your week everyone!

Kind Regards,

Darren Henry
 
i have dedicated server from Rapidspeeds for more than 1 year.. till now i am happy with the Support & Services .......:D
 
nice repaly Darren Henry! i m not liar! this is u r company. you can do any thing in you r company invoice . i think you creat Paypal screenshot & add the Nimal kulasiri name.. cheak the nimal & my loging IP! i m not cheater.. now enough for me.. you dont understand me.. finaly i dont wont you r vps or my refund ! remember i m Vidya ! you want banned me.. do it.. WJ have nice staff... you cant banned for me..
 
All my posts are deleted here, about my very bad experience with rapidspeeds.
But I was just telling the truth: rapidspeeds have many more sales and support requests than is able to handle. And result is that if you are customer from some poorer country like pakistan, india, serbia, albania ... you can bet you will be not treated there with respect and you will wait for any kind of support very very long.

:)

I'm from India, never faced anything like that. Their staffs are always helpful. Darren himself handled my server, and did all the necessary set up for me, showed some useful things via teamviewer. If it was only business for him then he never even cared to show me all those things.
 
10tb is so less...i know some of their severs push 120tb+ in a month(few of mine used to) and they dont even bother on them...but i *think* you cant use their server as a cdn
 
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