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Do anyone know how to fix this?
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I can't create a new folder because I don't have the root folder on my account. I submit a ticket on Rapidgator but they do not reply. Please help. Thanks.

the problem still exists even if u click name to sort out files on root.

if u have folders u can click name and works, problem on sorting files is on root folder.

try with different browser to create new folder and move files and see if it works.

u have root folder, root is the default folder on ur account :)
 
the problem still exists even if u click name to sort out files on root.

if u have folders u can click name and works, problem on sorting files is on root folder.

try with different browser to create new folder and move files and see if it works.

u have root folder, root is the default folder on ur account :)

I've done that already but the problem still do exist. I already created a new account to fix this. :facepalm:
 
lisai111 i`m in same situation with u

got almost 2tb files and still have 1,5 to upload it...

it's not from cookies or history...

still waiting for a fix...from 2 weeks...guess being a premium member has no value for them.
 
I think that there might be an error in script processing our files to servers which results rewriting old files by new ones, not neccesarily from the same user. moreover I noticed that more files are being deleted due to error in peak hours, in the evening. But we can only guess, because they have access to everything, not us.
 
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