A couple of hours ago? what pisses me off is i didn't know about this a few hours ago? do you fucking not get that? thats what im bitching about here and its the point everyone is not even trying to talk about.
That's the only thing you can still bitch about.
Reply to your ticket:
Ok I will refund the second payment, also check if you can charge the other money back because it went to **** who is trying to ruin wrzhost because he started his own hosting company with money he stole from wrzhost.
And notice you about what?
I didn't even see that the other payment go through,I have no access whatsoever to ***** his shit.
About the downtime, there are a lot of free monitorring services that notice you when a server goes down. We can't mass mail clients everytime a server goes down for abuse.