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sometimes, i am request payment, and after clicked confirmation links from email, only show this error at openload main page" We know you’re looking for water, But sorry dude, this is a desert!" what should i do? :wacko:
 
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Click the link a few times. Sometimes it takes 3-4 clicks for me to get it to go through.
sometimes, i am request payment, and after clicked confirmation links from email, only show this error at openload main page" We know you’re looking for water, But sorry dude, this is a desert!" what should i do? :wacko:
 
I have some users on my site that are complaining about subtitles.When they play in fullscreen mode the subtitle disappear.What is the issue there ?
 
Hello Marcel,
can you please fix that problem on my account
"between 02.02.2016-04.02-2016 there was a lost of impression which will be recaculated soon"


 
Hello Marcel,
I have a great suggestion to you if it's possible to do.
At the moment in the page where you watch or download the vidoes we have buttons "View" and "Download".

My videos have subtitles and this is the conversations with some users on my website:
User: Can I download the video?
Me: Yes, you can.
User: Okay, thanks. But I have downloaded only the video files so how to download the subtitles?
Me: Unfortunately, there is no such option. Go to sub's sites and find subtitles you need.
User: I can not find subtitles.... please help me.

My suggestion is:
Make 3 buttons - "View", "Download Video" and "Download Subtitle"
Of course the option "Download Subtitles" will be available only if the video has attachments subtitles.
Many other sites have subtitles support in their players and options for viewing or downloading video, but no one has the option to download the subtitles. Let Openload.co be the first video host with this option.

Downloading video and subtitles are two different downloads for this to prevent abuse with the number of downloads Openload will NOT pay subtitle downloading.

I think it will be a very good option and I'm sure other people would support this suggestion.
I hope this is possible and can be done.
Would be happy if I get a response :)
A good idea , i agree with you
 
Hello Marcel,
can you please fix that problem on my account
"between 02.02.2016-04.02-2016 there was a lost of impression which will be recaculated soon"


Hi the issue with the lost stats will be compensated with a +% rates day.
I will announce this day in advance, once i can say that were technically 100% solved.
Remote Uploads are under review right now. We will try to fix any host which isnt working.
About the suggestions, i wont forgot it, were just very busy right now.

Regards

Marcel


__________________
Added after 2 minutes:

I have some users on my site that are complaining about subtitles.When they play in fullscreen mode the subtitle disappear.What is the issue there ?

Are they using IOS devices?
IOS have own player, which dont support subtitles.

Regards

Marcel
 
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