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Official Payoneer Support Thread

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sequelae said:
example.
Partner A offer Pre-Paid MasterCard to send payment.
But i'm already have payoneer account (without Pre-Paid MasterCard).
Can i get payment from partner A to my payoneer account ( without Pre-Paid MasterCard) ?
Click to expand...

Hello,

If the new partner also offers LBT you can link it to the same account. If they don't, you can order a card through the partner you want to get paid from. All you have to do is open a new Payoneer account.
 
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i ordered my card like 2-3 months ago , it was supposed to come jan 1
but till now i never got it , and i keep receiving emails to active my card every once and while .
please don't make me talk to your support coz i already did twice with no help .
 
NightMare said:
i ordered my card like 2-3 months ago , it was supposed to come jan 1
but till now i never got it , and i keep receiving emails to active my card every once and while .
please don't make me talk to your support coz i already did twice with no help .
Click to expand...

Hey

Can you send me the ticket number from your email to support, it stats with LTK?

Thanks

---------- Post added at 05:55 PM ---------- Previous post was at 05:50 PM ----------
sequelae said:
so, i have to register payoneer again with another login ?
Click to expand...

Yes, you would have to sign up with a new email and login. You should check to see if this other partner offers LBT.
 
Hello Payoneer Support,

Last week, my payment to a friend was declined and my funds has been frozen. Its more than a week since the payment was declined.
Can you do a follow up?
(Ive sent a PM for transaction number)

Thanks.
 
Ok, I know how it works.

Only Russsian residents can get all advantages of Webmoney Payoneer card. Because you need a Formal, Initial, Personal or Merchant Passport.

everyone can get a Formal passport at webmoney but monthly limit is only $1,500. [ame="http://www.youtube.com/watch?v=0o-l9fmOGrs"](video)[/ame]

To get Initial, Personal or Merchant Passport you need to provide all required information and meet a webmoney agent in person, if is available in your country .

Webmoney-Payoneer card can be used only for Webmoney. you cant accept payments from another company

https://cards.wmtransfer.com/en/products/faq/payoneer
https://cards.wmtransfer.com/en/products/tariff/payoneer
 
mananggi said:
Please read your PM.thanks!
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Hey,

I responded to your PM.

Feel free to contact me if you have further questions.

---------- Post added at 08:43 AM ---------- Previous post was at 08:43 AM ----------
tractor3231 said:
Hello Payoneer Support,

Last week, my payment to a friend was declined and my funds has been frozen. Its more than a week since the payment was declined.
Can you do a follow up?
(Ive sent a PM for transaction number)

Thanks.
Click to expand...

Hey,

I responded to you and I look forward to hearing back from you.

Thanks
 
Could you guys by any chance do something so that I can also pay on site that require verification of the card? I already have a card reader from my bank.
 
NaHoW said:
Could you guys by any chance do something so that I can also pay on site that require verification of the card? I already have a card reader from my bank.
Click to expand...

I'm not quite sure what you mean, was your card declined for any specific purchase? If you could PM me with further details, I'd be happy to look into it for you.

FreeFileZhare said:
Is there any charge for getting a mastercard ?
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Shipping for the card is free, and you aren't charged anything when you apply.

Pricing and fees vary depending on the partner program you applied with. A full list is available before you submit the application, and after that at any time via your online Payoneer account.
 
i ordered the card around 23rd december 2011,i know it takes time to reach but i have received email from payoneer 3 times already that why i am not activating my card :S
 
sequelae said:
I'm registered payoneer card from payoneer partner. Until now My card has not been approved yet. How long to get approved ?
Click to expand...

It can take a few business days to get approved. If you would like, PM me your email associated with your Payoneer account and I will look into it for you.
 
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