Hello to everybody!
It's me again, but today with really great news for you but very disgraced news for us.
- Yes there was a bug with the cookies when a user come thru your file links!
- We didn't mentioned that at first because we saw some users with correct sales and some without sales (but also only few DLs) so it looks quite normal and the bug doesn't happened every time :o(
So we have fixed that finally and now all cookies were created and you get all to you related sales! You can also test this with the script on:
http://netload.in/cookietest.php
We are discussing at Netload to find an compensation for all lost sales. Please give us some days to see how many sales each user makes and to find an reasonable compensation!
I hope that you can forgive us that bug. We are very ashamed for that bug and that we lead you such a long time alone :o(
Best Regards,
Whole Netload Staff
@ erandi,
thank you for the note! We have fixed that.
@ tofuwizard
thank you for the explanation. We will add this information now also on the files manager page.
@ Ugo
You can buy vouchers with your account balance and redeem them by yourself.
@ Uribelo,
Also if you add the links to jdownloader it will count a DL if jdownloader check the file status. So you will have this also at encrypted links.
@ AtaruZ
You can send me an e-Mail and I will check the file for you!
@ adrunkenmess
200 Points per day is a lot. Please consider that a user have to reach that limit first which would be hard with the normal home bandwidths.
@ son_rihtim
We will add an custom free user limit soon.
@ Fack0rli
Well you are really funny. You mail us that you can't see any sales. We check your account and can't see any files, so it's very hard for us to proof it....
@ korsarz222
Can you tell me please to which address you send the mail and which subject?
@ KingOfDCP
We try to find a way to compensate lost sales. I will inform you!
@ Rockstar
The PPS bug was solved for all links (old and new)
@ xEric
you can check your Netload cookie with:
http://netload.in/cookietest.php
@ adrunkenmess
Do you use the latest update?
@ Chong83
Please send us a traceroute from your VPS to us and we try to improve that!
@ IntoTheVoid
East or West coast?