It is time to ban any web host that are only run by one person. I a few times I have signed for hosting from a host and to find out that only 1 person so support is basically non existent. So a host run by only 1 person it takes 2 to 5 days to respond a support so your SOL until the admin gets back to you. Nobody should be running a web host in your space time if you do not have 6 to 8 hrs a day to run a web host should not even try it. WJ need to only allow web host run my 2+ people and web that have been up for a min of 6 months.