Hi, I bought SOHO plan and have on in wordpress. In admin panel there are information panels and every time it show me error with low resource. Support team told me, upgrade plan, ok, I had upgraded to Business plan.
After upgrade plan I make my first post. When I look on this post and few refresh main page I got error with Resource Limit Is Reached. When I do something on admin panel got same error Resource Limit Is Reached.
Few times on main page I got another error with low resource in sql, or something like that.
I know this is shared hosting, but when I would have thousands post and visitors, ok, I understand, but :
I HAVE ONLY 1 POST and 1 VISITOR - ME !
I ask support to fix this problem, he told me, he haven't problem with site, but after few refresh he got same error and told me, hm, that strange, I move this problem to tech support. Ok, great, somebody will fix it. And what was next?
After opening ticket I got email with opening new ticket from mochahost team with :
And when I told him, it is problem on their side, not mine, I have no data on page and no visitor, I got the best answer :
They dont want to find problem, but want from me AGAIN upgrade plan to VPS, or dedicated - FOR WORDPRESS WITH NO DATA AND NO VISITORS !!!
Bad, very, very bad hosting company. They have a lot of ads on every second websites, but for what? They would have ads banner : Have you no data? Have you no visitors? Want you have error with low resource? Join to us.
After upgrade plan I make my first post. When I look on this post and few refresh main page I got error with Resource Limit Is Reached. When I do something on admin panel got same error Resource Limit Is Reached.
Few times on main page I got another error with low resource in sql, or something like that.
I know this is shared hosting, but when I would have thousands post and visitors, ok, I understand, but :
I HAVE ONLY 1 POST and 1 VISITOR - ME !
I ask support to fix this problem, he told me, he haven't problem with site, but after few refresh he got same error and told me, hm, that strange, I move this problem to tech support. Ok, great, somebody will fix it. And what was next?
After opening ticket I got email with opening new ticket from mochahost team with :
Your hosting account has been investigated by our administrators due to excessive load/high resource utilization which includes high CPU utilization and memory consumption.
We have determined that based on the excessive resource utilization your account is not a good fit for our shared hosting environment.
And when I told him, it is problem on their side, not mine, I have no data on page and no visitor, I got the best answer :
According to our Terms & Conditions in instances in which an excessive amount of system resources are utilized by a subscriber, MochaHost.com reserves the right to place limits on the Customer's account to prevent disruption of service to other customers.
If you are unable to fix this problem we can offer you 2 alternative solutions:
1)Obtaining a private virtual server (VPS) account which comes with free migration (for our LINUX SERVERS) and free setup and starts around $18/month (Linux VPS) and around $30/month (Windows VPS). For more information please review http://www.mochahost.com/vps.php or
2)Obtaining a dedicated server which comes with free migration and free setup the server pricing for which you can obtain at http://www.mochahost.com/linux_dedicated_cloud.php
They dont want to find problem, but want from me AGAIN upgrade plan to VPS, or dedicated - FOR WORDPRESS WITH NO DATA AND NO VISITORS !!!
Bad, very, very bad hosting company. They have a lot of ads on every second websites, but for what? They would have ads banner : Have you no data? Have you no visitors? Want you have error with low resource? Join to us.