LumFile.com - Official Support Thread

[bobbyfuller]

anyone have downloads todAy? i think my stat frozen

 

[linkinpark]

i tried to open my account but cant and when i tried to contact lumfiles i got this words :

"We lost databse, can't check anything. We will have bonus next time."

sorry but i think im not gonna use it anymore

 

[Mr.leg]

how it possible?? my reffer got money.. i got nothing.. :D (confused)

Its bug bro and download not count now
sale also not working for avagante i thnk

 

[1617]

That's not a bug. They upgraded to premium by request.

Lum, plz check my reply to your PM.

 

[lumzechai]

how it possible?? my reffer got money.. i got nothing.. :D (confused)

We had trouble with auto rebills. It incorrect. Our tech still working on it. Request money temp disable.

__________________
Added after 4 minutes:

@lumzechai Please dont give premium users to anyone who come and they have like 3 posts here.Ask them a proof from avangate or webmoney.A lot of users will try to get a free premium account.Ithink i saw at least 50 people asking a premium account but they have like a single post (or maybe 3-5 posts).
We can't do sales if you give them free to anyone

We based on order number, date time order :facepalm: Some info help me faster recover pre account

so this time is sure lumfile never face the same problem again?

What we learned from the lesson, it will not repeat =)

Its bug bro and download not count now
sale also not working for avagante i thnk

Sales still working fines. If you got rebills, it wrong

 

[cancel]

We based on order number, date time order :facepalm: Some info help me faster recover pre account

I understand that, but dont give premium account for free if they dont have a proof that bought premium account before you lost database (scrrenshots from avangate invoice , or webmoney history, voucher code etc)

 

[vinay]

check pm plz

 

[zrdhn]

We based on order number, date time order :facepalm: Some info help me faster recover pre account

@lumzechai what ur mean Some info help?
n dont forget to check my pm, waiting good sound from u

 

[carck3r]

...

 

[ptucui]

@lumzechai You pay the aff money I earn???

 

[naveennisha]

offcourse they pay on 2020.u need wait only 8 year.lol

 

[bobbyfuller]

@ lumzechai in stat all zero. Downloads and sales dont count.

 

[uploadhero]

Me accound money you paid pls accound not login.This is problem to solved?

 

[patriot]

Statistics costs today !!!

 

[cristtiah]

premium account

My account was deleted and I dont have my premium account I paid for. I sent several emails and no response. I demand a refund or restore my account. Email of account cris.baltazar@gmail.com

 

[bobbyfuller]

We have lost the user information in trying to move the data center. Please send us email with purchase ID(or order number)/Order Email/UserName/Password/Premium account expiration date to recover again your premium account. We will process your request within 24h-72h, please be patient, we will add bonus period on your account.

 

[lumzechai]

Our tech still working on it. Because I temp remove count download for test something, so stat zero but not affect sales.

 

[arifmamun]

stats are frozen..............

 

[Mr.leg]

yes state 00 but 1 sale

 

[bobbyfuller]

Our tech still working on it. Because I temp remove count download for test something, so stat zero but not affect sales.

sales zero too, day before everything alright