VPS IonVM.com - 1Gbps, IPv6, SolusVM Seedboxes from $3.50/month (USA, UK, NL)
- Thread starter IonVM
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2nd day after buying my vps.
Server was horribly slow, I went to their site to submit a ticket and....their site was also horribly slow, I couldn't even load to Support page :\
I left a message on that chat tab they got, waiting for my reply (been a few hours now).
Server was horribly slow, I went to their site to submit a ticket and....their site was also horribly slow, I couldn't even load to Support page :\
I left a message on that chat tab they got, waiting for my reply (been a few hours now).
To those who have noticed slowdowns on our USA network,
This is a temporary problem that we noticed today, related to some misconfiguration with our VLAN in Chicago (to be clear, no servers have gone offline, but some clients may be experiencing high rates of packet loss when connecting to their VMs). Our engineers are working to diagnose the exact problem; we expect to have everything back to normal within ~6 hours at most.
I apologize for any inconvenience caused by this -- we will be more than happy to work with requests for partial refunds due to network unavailability!
This is a temporary problem that we noticed today, related to some misconfiguration with our VLAN in Chicago (to be clear, no servers have gone offline, but some clients may be experiencing high rates of packet loss when connecting to their VMs). Our engineers are working to diagnose the exact problem; we expect to have everything back to normal within ~6 hours at most.
I apologize for any inconvenience caused by this -- we will be more than happy to work with requests for partial refunds due to network unavailability!
The traffic problem in Chicago has been fully remedied as of a few hours ago, so everyone should be able to access their servers at regular speed. Once again, I sincerely apologize for the periods of dropped connections yesterday -- please don't hesitate to open a support ticket to work out a partial refund with us, if your service was significantly impacted.
Do you have an active support ticket? There are no open issues with the NL network; whatever your server's problem, we can probably get it solved right away.
Do you have an active support ticket? There are no open issues with the NL network; whatever your server's problem, we can probably get it solved right away.
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i tried giving the specs of ur vm1280 plan in the custom plan since i want a few extra stuff but even without the extra stuff what i see is that it costs me more than 10$ extra on the custom plan even though i end up getting 10gb less hdd space and a bit less ram (280mb dedi and 688 burstable)....why is there such a difference?
cowboyup910
Active Member
Hello,
heres what their package offers for $20
Did you configure extras, like more HD space?
Best regards,
cowboyup910
heres what their package offers for $20
Did you configure extras, like more HD space?
Best regards,
cowboyup910
cowboyup910
Active Member
Hello,
sorry I was going by this message posted.
And you are correct, I too noticed the difference when you config it yourself.
Weird
Best regards,
cowboyup910
sorry I was going by this message posted.
And you are correct, I too noticed the difference when you config it yourself.
Weird
Best regards,
cowboyup910
cowboyup910
Active Member
Haha, no just a happy customer. 
cowboyup910
Active Member
NL
Not sure what your needs are but there custom templates are simply amazing!
Price is wonderful and service is excellent. Maybe they'll offer me a position.
my vps is offline, can you take a look at the
[Ticket ID: 901193]
no one is replying !!
[Ticket ID: 901193]
no one is replying !!
Sorry, we have been busy dealing with this today. Our NL provider incorrectly suspended one of our host servers there for (allegedly) using an IP range that is not assigned to us, although the range is ours. We are resolving this right now and hope to have the server online within 2-3 hours.
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