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artful21 said:
ImgServe said:
Hello,


We experienced an issue last week where days multiplied and gave users duplicate earnings and views. This was fixed on last days, you will see that the amount of total money earned (ImgServe.net: Oops! 404 - http://imgserve.net/affstats.php) and total money paid (http://imgserve.net/affreqhistory.php) is the same now.


Yesterday, if you entered here ImgServe.net: Oops! 404 and summed up your "Total paid" and "Current earnings" it was more than "Total earned". Balance was corrected today and as a result deduced in some cases.


The problem was that you had duplicate earnings on some days. So when you requested payment, we paid you more than you had actually earned. So now that we fixed it your balance is accurate and it shows correct stats, this is fixed no and will not be an issue in the future.


If we did not take this action today we would have lost thousands and this would have greatly injured our business. We are very sorry for inconveniences this may have caused, this is already fixed and won't be a problem again. Request of payments is active now, please go and request your balance so that we can pay you tomorrow.

Kind Regards,
ImgServe.net Support
Click to expand...

I didn't got the point, I had $13-14 yesterday and now I have only $1 and can't request payment, what to do to get my money?
Click to expand...

If i not mistake it means they pay you more than you earn and it wasn't our real earn as he stated "last week where days multiplied and gave users duplicate earnings and views" so now they deduct it back and the remain is your real earn. ImgDino also having this issue and i checked my account just looks like i owe them back, anyway it just few bucks. So it means if i work with them all my work just to deduct the remain amount until it turn back to positive.
 
WTF, my earnings for 1 week aren't $1 for sure, what are you talking about? I earn $2-$2.50+ a day and you say me I have only $1+ balance, this isn't good for your company really, if you don't make something to back my real earnings, not duplicate ones, I will think why I have to continue with your site, sorry...
 
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ImgServe said:
artful21 said:
I didn't got the point, I had $13-14 yesterday and now I have only $1 and can't request payment, what to do to get my money?
Click to expand...


Hello,

Those 12 USD were duplicate earnings, were in your balance by mistake. As today we corrected everyone's balance, those 12 USD were removed. In some cases there were hundreds of USD.

hiro said:
ImgServe said:
Hello,


We experienced an issue last week where days multiplied and gave users duplicate earnings and views. This was fixed on last days, you will see that the amount of total money earned (ImgServe.net: Oops! 404 - http://imgserve.net/affstats.php) and total money paid (http://imgserve.net/affreqhistory.php) is the same now.


Yesterday, if you entered here ImgServe.net: Oops! 404 and summed up your "Total paid" and "Current earnings" it was more than "Total earned". Balance was corrected today and as a result deduced in some cases.


The problem was that you had duplicate earnings on some days. So when you requested payment, we paid you more than you had actually earned. So now that we fixed it your balance is accurate and it shows correct stats, this is fixed no and will not be an issue in the future.


If we did not take this action today we would have lost thousands and this would have greatly injured our business. We are very sorry for inconveniences this may have caused, this is already fixed and won't be a problem again. Request of payments is active now, please go and request your balance so that we can pay you tomorrow.

Kind Regards,
ImgServe.net Support
Click to expand...

Seems this issues same as ImgDino, anyway can you please fix the login "Remember Me" problem as it didn't "Remember Me" even ticked and need to login everytime.
Thanks.
Click to expand...

Hello,

The "Remember me" option works fine everywhere except on the index. We have this scheduled to fix soon.

If you enter the link "Stats" or "Payments" directly (not going through index) it won't request a log in.


Kind Regards,
ImgServe.net Support
Click to expand...

But the things is if we not login through the main page we won't be able see the "Stats" or "Payments" link, in the end we still need to login. Please fix this as soon as possible as it is really annoying.
 
hiro said:
If i not mistake it means they pay you more than you earn and it wasn't our real earn as he stated "last week where days multiplied and gave users duplicate earnings and views" so now they deduct it back and the remain is your real earn. ImgDino also having this issue and i checked my account just looks like i owe them back, anyway it just few bucks. So it means if i work with them all my work just to deduct the remain amount until it turn back to positive.
Click to expand...

That's exactly what happened, thank you.

artful21 said:
WTF, my earnings for 1 week aren't $1 for sure, what are you talking about? I earn $2-$2.50+ a day and you say me I have only $1+ balance, this isn't good for your company really, if you don't make something to back my real earnings, not duplicate ones, I will think why I have to continue with your site, sorry...
Click to expand...

It seems you did not understand correctly, let me try again.

Some days in your global stats it appears you earned 2, 3, 4, 5, etc USD. Because of a problem some days were multiplied and when it said you earned 4,77 USD for example, you actually earned 2,38. So now we removed duplicate days and the balance you have is the one you actually earned. If you have 1 USD now and last week earned 10 USD it means we paid you on the past balance that was not correct and was duplicate, and now is deduced. As I said this issue is already resolved, was a flaw on the counting system also present on our other imagehosts and too already fixed.

Thank you.
 
artful21 said:
If you have 1 USD now and last week earned 10 USD it means we paid you on the past balance that was not correct and was duplicate, and now is deduced. As I said this issue is already resolved, was a flaw on the counting system also present on our other imagehosts and too already fixed.

Thank you.
Click to expand...

If this is true, so the earnings are duplicate from the beggining of your site.



I did not see any difference on my normal earnings but so you said they are duplicate - ok, really, really strange and bad for me , never mind...
 
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artful21 said:
artful21 said:
If you have 1 USD now and last week earned 10 USD it means we paid you on the past balance that was not correct and was duplicate, and now is deduced. As I said this issue is already resolved, was a flaw on the counting system also present on our other imagehosts and too already fixed.

Thank you.
Click to expand...

If this is true, so the earnings are duplicate from the beggining of your site.



I did not see any difference on my normal earnings but so you said they are duplicate - ok, really, really strange and bad for me , never mind...
Click to expand...


You think thats bad? i had 80$, deducted to 34$. But in any case, you were paid double before, so you arent losing shit, more like imgserve was giving you free cash without knowing.
 
I think the daily stats are showing correctly always. The problem occurred on requesting payout (current balance)... where it showed more than actual earned. Means for e.g. it showed $ 15 instead of say $ 10.
I completely trust imgserve ...... they always pay and pay at high rate :dan:

If u calculate the total earnings from the first day to today ... it will perfectly match the paid amount... so what they say is true
 
I got banned for fake traffic.I didn't use proxies.I just clicked on my pics to see if their showing properly.Most of my view were from USA and i don't live there.I posted my pics kitty-kats.net
 
timmy52 said:
I got banned for fake traffic.I didn't use proxies.I just clicked on my pics to see if their showing properly.Most of my view were from USA and i don't live there.I posted my pics kitty-kats.net
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I am no wizard, but You might aswell reply whit your username so admin can check you up.
 
Payment Rejected,wtf.I even contacted you last Friday,are you blind or what -.-
I had to pay the bills and there you go reject the payment,I need a reason.
 
timmy52 said:
I got banned for fake traffic.I didn't use proxies.I just clicked on my pics to see if their showing properly.Most of my view were from USA and i don't live there.I posted my pics kitty-kats.net
Click to expand...
Hello,

Your account was terminated because you had no images with traffic, we can't verify sources. For this kind of inquiries please contact support@imgserve.net.


NSgameGOD said:
Payment Rejected,wtf.I even contacted you last Friday,are you blind or what -.-
I had to pay the bills and there you go reject the payment,I need a reason.
Click to expand...

Hello,

Probably was because of the issue from the past days when we had to reject all payments for users to request again. Please contact support@imgserve.net with your username so that we can review the specific issue for your account.

Kind Regards,
ImgServe.net Support
 
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