Check if the safe mode are on or not
go to SUPPORT --> Diagnostics --> System Overview.
and make sure permissions set right from same area of system overview -->
File Permissions Checker
If safe mode is on, go to
TOOLS & SETTINGS --> General Configuration --> Use Safe Mode Skins? --> set it to yes --> after that rebuild all your skins cache
See if upload directory set right in --> Path to 'upload' directory
Also try to upload the image set to root directory and import it instead of doing it from you pc by entering the name of image set in : OR enter the filename of the XML Template Set
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