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Human Verification Captcha Not Working

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Hi,

For some reason, I cannot log into my JB Wannabe account. I keep getting a error message about the pw. But when I try to change it, the forum is telling me that I need to pass the "human verification challenge". But when I check the box to continue, I get an error message about not passing the challenge. (I'd post a picture but this account can't do that yet.)

What I really want is a new pw for my JB Wannabe account. Please help, Admin.
 

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