certainly I contacted your support, and this are the responses I received:
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17th May 2013
Hi,
I apologize for the delay happened. Your order will be completed within 24hrs time and your vps will be created on our very new node which has powerful hardware with very minimum amount of vps hosted on it. Your due date will be adjusted accordingly.
Thanks for your patiences
If you have any more questions, please don't hesitate to contact us.
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19th May 2013
Hello,
Sorry for the inconvenience caused to you.
Currently we are in process of setup of new hardware. Once new hardware setup completed we will setup your server on new hardware and update you with server login details.
NOTE : We will adjust your due date of your server as per the server setup date.
If you have any more questions, please don't hesitate to contact us.
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24th May 2013 (18:20)
Hello,
Our server control panel license admin will update you for your license issue.
Please await for a update from our admins.
If you have any more questions, please don't hesitate to contact us.
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26th May 2013 (01:01)
Hello,
Sorry for the inconvenience caused to you, our server management team will update you shortly.
If you have any more questions, please don't hesitate to contact us.
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I'm still waiting, next month I will not pay and I will try another host.