Whenever you get a payment from any host in this industry, PayPal charge you fees, that’s totally normal. Sometimes we pay the fees in our partners behalf which is a thing that other hosts doesn’t do, but we don’t do this every time as it is not possible in some cases.
Our partners used to get their payouts without fees, unlike other hosts, so when they get charged by PayPal they think there is something wrong, but that’s the normal thing actually, which is paying fees to PayPal. Actually, with some hosts the fee is up to 6% while ours is much less, and in some cases we pay it in the partner behalf.
If partners wants to constantly complain about this we will be forced start putting the fees on their side every time, like all other hosts. In this way they won’t feel something different when they get charged by PayPal as they will be used to it.
Warm Regards,
Nasser.