GO Unlimited
Active Member
Screenshot attached and sent to your email address.Dear Sir @GO Unlimited
I checked the main mailbox and spam box. There is no email from you. I'm really not stupid to ignore it.
Screenshot attached and sent to your email address.Dear Sir @GO Unlimited
I checked the main mailbox and spam box. There is no email from you. I'm really not stupid to ignore it.
email doesn't reply as fast as you here sir. you said in here :I didn’t understand anything, I will discuss further details with you through the email as soon as I reach it.
that it will be handled ASAP. so i'm making sure after it's handled, the doubled compensation will be sending to my paypal right away. since i've received my payout today but it's not doubled but stated in here and email that it will be sir.The email request will be received at our support portal and handled ASAP. And yes it should be doubled, like other partners who received it in double but once it’s confirmed.
Your request hasn’t been approved yet as stated previously. Users who share a screenshot of their payouts being doubled got their requests approved.email doesn't reply as fast as you here sir. you said in here :
that it will be handled ASAP. so i'm making sure after it's handled, the doubled compensation will be sending to my paypal right away. since i've received my payout today but it's not doubled but stated in here and email that it will be sir.
Dear sir @GO UnlimitedScreenshot attached and sent to your email address.
Kindly update the concerned email ticket. For security reasons we can’t share anything publicly.Dear sir @GO Unlimited
Unfortunately . I swear I didn't receive the warning email from you. These days, I have been trying to re-upload all deleted files through a seedbox. I do not know what is the problem with my account.
Kindly make sure you reply the concerned email in order to have your compensation verified so you receive it in double. Thanks for your trust and constant support.![]()
Thank you for the compensation. I requested the payout also, hope I will receive the double.
but it's stated in here sir by NasserYour request hasn’t been approved yet as stated previously. Users who share a screenshot of their payouts being doubled got their requests approved.
As mentioned previously you need to update the concerned support ticket and I will get back yo you as soon as possible.
and here by youyes sir, the status still on "PENDING". okay then, thank you sir.
If the order status does not change to "Approved", yes it will be double processed.
Warm Regards,
Nasser Al-Sharaf.
okay sir. by the way, i'm already requesting payout too. it's gonna be double right? because my account balance already become zero after my request payout, but my compensation balance still $217 sir.
I said “Yes, as stated”, and the stated is that you need to receive a confirmation, which hasn’t been sent to you yet. Kindly update the concerned email ticket and the necessary will be taken as soon as possible.but it's stated in here sir by Nasser
and here by you
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that's why i have no doubt that it will not gonna be doubled.
here's the detailed scheme sir.
28th feb
i'm getting my compensation balance > post it on WJ forum > request payout > asking on WJ forum if it will be doubled > Nasser said yes if status still on "PENDING" > me confirmed that it's still on pending > sent an email that i've already received my compensation balance, asking if it will be doubled again > you said yes too, as stated.
1st march
my request payout approved
2nd march
received my payout without the doubled compensation
Dear @GO UnlimitedKindly update the concerned email ticket. For security reasons we can’t share anything publicly.
Kindly update the concerned email ticket which is already opened for this matter.Dear @GO Unlimited
Please let me know what to do to get the account working again.
you mean this sir?I said “Yes, as stated”, and the stated is that you need to receive a confirmation, which hasn’t been sent to you yet. Kindly update the concerned email ticket and the necessary will be taken as soon as possible.
Yes, and this email should be replied as stated:you mean this sir?
"Hello,
Hope you’re doing very well.
First, we would like to thank you for your fast and immediate cooperation. We’re really amazed to see the loyalty you offered us in such situation.
Also, we would like to apologize for any troubles we caused to you, and want to make sure you understand that we’re 100% aware of the the consequences you may encounter because of this situation.
As for the compensation, we have estimated the amount considering the informations you have provided besides the informations we already have at our end and ended up deciding that the proper compensation would be $217
The compensation is more than your usual income, but consider it as an apology from us and a respect price for your partnership and loyalty.
However, please take a screenshot of your Compensation Balance and confirm that it has been credited into your account in WJ forum. It will help us promoting the stability of the service.
Kindly update us once you confirm in WJ forum that your Compensation Balance has been credited. We will let you know how it will work by then."
this is the first and whole reason why i'm request payout on 28th feb sir.
We do look forward to hear back from you as soon as possible.
And once you reply this email you will get a confirmation email. Everything is clearly stated.We do look forward to hear back from you as soon as possible.
Dear @GO UnlimitedKindly update the concerned email ticket which is already opened for this matter.
I mean the support ticket you opened.Dear @GO Unlimited
Sorry. I have not received any email about this issue. Please check back for help. My email is gianght90@gmail.com
oh i see it now. i've just replied before, because you asking me here to do that sir. i believe this is a miscommunication sir.Yes, and this email should be replied as stated:
And once you reply this email you will get a confirmation email. Everything is clearly stated.
Dear @GO UnlimitedI mean the support ticket you opened.
As a part of our apology, besides the compensation:
We will change the ETA of payouts from 48 business hours into 24 business hours starting from 15 March and FOREVER. We have changed our contract terms with the billing company in order to change the ETA from 48 into 24.
This thing will remain forever, starting from 15 March.
You’re a VU member, not regular or compensated, so your payment will be automatically issued every Monday, as usual.
All users gets their payouts within 48 business hours as you see from the confirmations above, but with VU members it’s different.
I mean the support ticket you opened.
You can ask for all these details through the support ticket.oh i see it now. i've just replied before, because you asking me here to do that sir. i believe this is a miscommunication sir.
as for now then i'm asking what will happen after the handled?
will i get the doubled right away sir? or will i get it along with my next request payout?
because the payout request amount i received today are the amount that i saved past my request payout schedule sir.
i saved it so that it will be doubled, and so my compensation balance become zero faster.
i hope this taken into consideration, thank you very much sir.
Requests will be handled as soon as possible in the fair order from the oldest to the newest.Dear @GO Unlimited
I added comments in the email request (12737659). Hope you check it out.
It’s not, but don’t worry because your VU memberships includes specific features not all of them so your account payouts ETA should be normal like all partners.I think I'm a VU member too. Does VU members are included on 24hrs ETA of payouts starting 15 March? or it will be issued every Monday? thanks..
Your request will be handled as soon as possible.First of all apologize for my embarrassment for sending 2 emails on the same topic. I received an email response from the support team, but the content of the email is a reminder of sending multiple emails on the same subject and requesting support tickets to process. same subject in the email itself so I don't understand where the support ticket is while I and the support team are talking in that support ticket. The support team didn't ask me to verify anything. It was just a reminder.
The support ticket on my official email is (12737657) Please check, sir.
The first support ticket about compensation I sent and also responded to that email (12737311 ).
I guess either of these 2 tickets will solve the problem
Sorry for the many words.