According to the first report we got regarding this issue from this pretty lady @BloodSucker who suck blood from humans like real vampire, I see that the website went down for 3 hours.
As we respect our partners time, we will run 2x rates again for 5 hour
(the website went down for 3 hours only but as an apology from us we will add more 2 hours in the 2x rates period).
As far as I can see from my side, everything has been sorted out. The source of the failure has been detected and fixed properly.
The website works fine at the moment, but I should be honest and say that there is still some steps we should take to prevent the same from happening again, and I expect the necessary steps to be taken within the next 12 hours.
The 2x rates period will be tomorrow at the same exact time the service went offline, so the compensate can be fair.
Not sure what's your timeframe, but it will be from 00:30
GMT+3 Kuwait City Time, till 05:30 morning
GMT+3 Kuwait City Time since the website went offline from 00:30 till 03:30
.
PLEASE, keep me updated if you guys faced any troubles. I won't sleep (while it's 05:30 morning here already!) until I make sure everything is running as expected.
My Skype is online if you have it, and I am online here in WJ as well, to keep following any reports in case there will be any.