Hello. I am going to explain my actual problem with Freakshare.
I started to use Freakshare in 2010, having high earnings and selling a big amounts of premiums... I only have with them problems as not counting dowloads, ftp problems... and they always reply tickets... but never like this time.
Since 3 weeks ago I can not login to my premium account, the problem started when I requested the payout, after pressed the button I was logged out, and the login problems started. Toay I didn't receive the payment, probably the system didn't receive my request, because Freakshare always paid my earnings.
I sent a lot of tickets asking support for my problem... but they never reply. I tried to recover the passwords through the website but it doesn't work.
My files are online, but I can not access my account. May be someone get access my account and change my password... but I can not recover it using the web.
I am going to wait 1 or 2 week more waiting their reply and if someone has similar problems. By now I contacted my users suggesting not to renew their premiums accounts due my problem.
Where is the support?? I don't know, I hope they read the tickets (or this post).