I was requesting the payout for the first time with amount $21 few weeks ago. They said will be paid within 24hours, I'm still waiting until it's 3 days left, a week left payment status has been cancelled without any reason. I trying to payout again, because the money was refunded to my account without any reason, I contacted them but until now still no respons at all.. same as the first case, but this time payment status was rejected and again, without any notification and no reason why. my money also not coming back to my account. Until this thread published, my money still on them and not refunded. I contact em still no respons at all. Beware of Userscloud is SCAM 100%!!