VPS AxisNext.com - Offshore VPS, RAID10 HDD, 1 Gbps Unmetered, From $3/month (Germany)

[sk8er431]

@gempis
let me help you on that, you can pm me if you want my help.

@zaertix
i too once wanted to refund but i still believe axisnext could overcome the lack of support problem, so im still sticking to it. I will be waiting patiently for your support to be 24/7 as promised.

 

[rahult]

Well Zaertix payment was 100% refunded as an exception.

 

[djscooby]

@rahult


i open a ticket about slow speed 2 days now i have max 7 Mb/s form various servers i tested (included firefly)

 

[rahult]

@rahult


i open a ticket about slow speed 2 days now i have max 7 Mb/s form various servers i tested (included firefly)

What is the ticket number?

 

[zicaros]

rahult pleas see ticket #925365

regard

 

[djscooby]

What is the ticket number?

solved... now is running 22MB/s thanks

 

[filegrasper]

like to know what is the burstable ram for VPL 1 & VPL 2 and how much recurring discount i can get in this package??

 

[rahult]

rahult pleas see ticket #925365

regard

Billing requests can take some time, as support tickets are of more priority. Please be patient

solved... now is running 22MB/s thanks

Great

like to know what is the burstable ram for VPL 1 & VPL 2 and how much recurring discount i can get in this package??

We only offer Guaranteed RAM. There is no burstable RAM.

There is no discount available unfortunately. However we are going to increase the price.....

 

[accyuklad]

does the price stay the same for the existing customers or you changing price for everyone

 

[djscooby]

@rahult

Please if you have time check my ticket #767417
My vps is down after a reboot and never came up since 10 minutes ago... thanks in advance

(i dont know if it helps you but after an issue i had the support asked me permission to log as root to check an issue I've got /the last think before the reboot i did was a fix for kloxo mail problem i found on lx forum and then reboot)

 

[accyuklad]

have you tryed using this /script/upcp in ssh and then reboot

 

[djscooby]

cant even login...

"Starting PowerConsole v1.1 <> (c)2010 soluslabs ltd.
please wait...
successfully logged in."


And then close...

 

[accyuklad]

whats this on solvum

 

[djscooby]

putty output before it closes... the same happens within the console from the vps control panel... there it says :

"please wait...
successfully logged in.
enter into XX XXX failed"

and disconnects

The vps doesnt start at all i have 0MB memory used... cant do anything right now.. .tryed reboot again.. Nop... Shutdown... Nop...

 

[accyuklad]

update got your msg

 

[djscooby]

no i didnt of course

 

[accyuklad]

rahult looks like is vps as crashed as it wont connect to ssh or anything or reboot says is panel says online but 0mb memory he said which it says above

 

[rahult]

does the price stay the same for the existing customers or you changing price for everyone

It will remain fixed for existing orders/services.

@ djscooby : will tell the support guy present now to look into your ticket urgently

 

[Gempis]

I made a ticket a ticket asking to install ioncube loader, you support said they will do this during the day, its been almost 24h and yet they havent instaçlled, can you try if they can do it?

ticket : #912096

 

[accyuklad]

i noticed ioncube wasnt installed on vps but i dont need it

I made a ticket a ticket asking to install ioncube loader, you support said they will do this during the day, its been almost 24h and yet they havent instaçlled, can you try if they can do it?

ticket : #912096

try this http://www.websitemantap****/index.php/2011/05/how-to-install-ioncube-loader-on-centoskloxo/ i pm you as it blocked