Plesk www and non www problem

[orc_dragoon]

Ive been using plesk for about half a month now and when I put some sites on my plesk ran vps. I noticed a slight traffic decrease.

For some reason my sites work for the non www, but when you try the www. version of the site, it goes to the default domain Page. Does anyone know how to troubleshoot or fix this?

 

[djeuro]

you have to add the www part to work for the domain in the DNS

 

[orc_dragoon]

Its already added in the dns. Im just interested in why the www. isnt reaching the same directory :P

 

[CrapH]

its a matter of choice to have either www or just domain.com, the best way to solve this is to use a 301 redirect , keep your domain as domain.com and use a 301 redirect to get the traffic from people going to www.

 

[djeuro]

does this just not work for you?

maybe clear your cache?

 

[orc_dragoon]

its a matter of choice to have either www or just domain.com, the best way to solve this is to use a 301 redirect , keep your domain as domain.com and use a 301 redirect to get the traffic from people going to www.

Yes, I know, but It seems the www. and non www are using different directories.

 

[Maniac_]

Its an Apache setting.. You need to make a virtual host for both domain.com and www.domain.com

..and obviously, point them both to /home/site/pub or whatever category you are using..

 

[mmuyskens]

I've seen this glitch.

Delete the WWW entry out of the DNS zone, then go under domain administrator access and check the WWW checkbox. Wait a bit and then try it.

 

[iFlames]

check this out
this may help u

http://www.wjunction.com/showthread.php?t=24917

 

[kestasv]

Ive been using plesk for about half a month now and when I put some sites on my plesk ran vps. I noticed a slight traffic decrease.

For some reason my sites work for the non www, but when you try the www. version of the site, it goes to the default domain Page. Does anyone know how to troubleshoot or fix this?

Same problem. Maybe you use urgentvps? One domain i fix but i don`t know how but another still have this problem. Anyway Plesk is shit and worst control panel ever.

 

[QuickWeb]

look at A records of www in your DNS manager, it should point to the same IP... if you do not have www entry yet better create one.