your processing is too slow. when i upload my video 310 in queue. after 2 hours 293 in queue. i cant wait all day for process. if process still going that way, my video process take about 3 days. not acceptable. can u fix that?

Hello,

This issue will fixed very soon.

Best regards!

@DropAPK still have a problem with snapshot, i can't change says "500 error" :unamused: Now have a problem with subtitle, when i upload and save, and try play video sub isn't there.. Greetings!

We already talk to tech team about both issue and we will inform you when we fix it.

Best regards!
 
Hello,

This issue will fixed very soon.

Best regards!



We already talk to tech team about both issue and we will inform you when we fix it.

Best regards!

and your video loading taking too long. Why? normally your loading and streaming very fast but nowadays it changed. videos starting about 10-15 sec and always freezing. i have lots of reports from my users for that. is there any problem?
 
your processing is too slow. when i upload my video 310 in queue. after 2 hours 293 in queue. i cant wait all day for process. if process still going that way, my video process take about 3 days. not acceptable. can u fix that?

i agree, newly uploaded files are #1000 in the queue and the queue is going very very very slow

that is the only issue i have with upstream at the moment, everything else is so so good


does getting your account upgraded give you higher priority in the encoding process?
 
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