Hi,
As you all know Support is matter a lot. no matter if the price is high or low, after users purchased, they only seek for support and the one who provides excellent support will retain his customers and customers will refer others. Since you are entering in to the Global market you have to provide 24/7 support in order to retain your customers, else customer will keep moving from one to another.
In terms of price, Since you are new service provider try to offer discount for your new customers (customers look for this) also provide options for Quarterly, Half-yearly, Annual with best discount price and try to grab your customer and provide excellent support to retain them and get referrals from them. (since most of the customer will prefer monthly basis however few customers who wants to avail your service may also look for the Quarterly or Half-yearly and very rare Annually )
Do not offer anything Free unless you are getting that product/service for free. Since free service is not utilized properly or maximum by most of us.
Pricing you need to work it out rather than asking others, since others may want lesser price and that should not lead to zero profit or business loss.
You have a lot of competitor so check their pricing and then work out a best price, where you should also gain small or good profit and at the same time customers are happy for what they are paying. (win-win method)
The above told words are try to grow your business and set an example to others.
As you all know Support is matter a lot. no matter if the price is high or low, after users purchased, they only seek for support and the one who provides excellent support will retain his customers and customers will refer others. Since you are entering in to the Global market you have to provide 24/7 support in order to retain your customers, else customer will keep moving from one to another.
In terms of price, Since you are new service provider try to offer discount for your new customers (customers look for this) also provide options for Quarterly, Half-yearly, Annual with best discount price and try to grab your customer and provide excellent support to retain them and get referrals from them. (since most of the customer will prefer monthly basis however few customers who wants to avail your service may also look for the Quarterly or Half-yearly and very rare Annually )
Do not offer anything Free unless you are getting that product/service for free. Since free service is not utilized properly or maximum by most of us.
Pricing you need to work it out rather than asking others, since others may want lesser price and that should not lead to zero profit or business loss.
You have a lot of competitor so check their pricing and then work out a best price, where you should also gain small or good profit and at the same time customers are happy for what they are paying. (win-win method)
The above told words are try to grow your business and set an example to others.
Quality -> Less Support Issue -> Rep->Word of mouth-> More Clients all hosting provide should believe in this