Terafile.co / upload and earn – we do the rest! / Official support thread.

[Terafile]

I am a premium member,


But when I use the browser to download always appear Wrong IP.





Please help me to solve this problem, thank you!


My Account: wei5566

Each time your browser sends a request your IP is changing. You have to contact your ISP regarding that.

This is VERY CONFUSING, it's unable to set to PPS and limit free download size doesn't work at all. Have tried contact you but don't received REPLY yet

Works only with website owners.

__________________
Added after 6 minutes:

@Terafile:

1) plz answer my questions above,

2) I have brought you traffic with steady downloads and a big sale also (even if I couldn't profit from it at the time for being ppd). Mind extending my premium? Runs out on the 18th.

Thanks

1. Its hard to investigate, downloads DB is quite large + we purge logs to reduce the size of DB. We filter debrid downloads, so download from a debrid may not be counted correctly.
2. OK.

 

[frogfoot]

Edited....

 

[gibalah]

I'm a premium member, but I cannot upload 1000MB files today.
It worked fine before, but now the web upload interface shows "File Size Error".
Could you fix it?

 

[KINGTHE_ALI]

why don't you offer rebills???

 

[marhahajcs]

50% from sales and rebills & 10% from domain sales.

 

[Ar!yaN]

Is there something wrong, I can't able to login, Its saying login disabled ?

WHY ?

 

[pocapoca]

please fix zoom upload

 

[anurr]

@Terafile: OK, figured as much. Thank you very much for your reply! Also, thank you greatly for extending my premium

@pocapoca: Lately I haven't tried, but when I did few days ago, zoom uploading worked perfect. Gonna try shortly & let you know.

Cheers, guys!

 

[zhugeliangvn]

@Terafile, why i can't change my affiliate plan to PPS, before, i change success PPS to PPD but now, when i change from PPD to PPS, it not work. I added website.

 

[seedmovie]

I same, i can't change my affiliate plan to PPD:facepalm:

 

[friend@]

i can't change my affiliate plan also ( after 10 days ..)

please, whats going on?

 

[admgamer]

My balance has more than $10 why I can't upgrade my account with my balance? I did click but nothing happen? Can you upgrade my account I need space to upload. Thanks
My username: admgamer

 

[CK13]

Disable security lock to change plans.
Terafile.co - Secure, robust &amp reliable

 

[KushWeed]

Date	Amount	Payment Via	Payment Address	Status
2014-05-10	$21.91	PayPal	xxx	PENDING

my username: KarmuSz

please check my payment

 

[friend@]

requested 2014-05-16 - paid today (PP)

thank you

 

[Blue Star]

cheek my PM.........

 

[VersaceBoys]

Good host

Sent from my SCH-I605 using Tapatalk

 

[metinplovdiv]

pleas chack my pm i am waiting your answer to star upload and share thanks...

 

[avmalls2014]

I not received my paypal payment

I not received my paypal payment even the terafile site state been paid. Kindly check for me for this payment.

2014-05-18

$94.29

PayPal

XXXXX

PAID

Username: Kentliew

Thanks. And hope from you very soon.

 

[sonicacademy]

Please updrage premium for my account. I'm an old uploader at Terafile.
My account: kiemtien001
Thanks