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OffshoreWebspace.net -50GB HDD,3.3Ghz-1.5GB RAM,1Gbps,2TB BW $13(NL)

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We had 2Checkout account closed too (2checkout closed 90% of hosting companies accounts). You can open a ticket on 2checkout's help desk and ask them to refund desired transactions. Just give them in a ticket the list of transactions you wish to be refunded. If you have sufficient funds in your account, they will refund it to your clients. They locked your funds for 3 months exactly for this reason - chargebacks and refunds. I would suggest you to avoid asking clients to chargeback. Chargeback fees are $50 per chargeback on 2Checkout. I'm preety sure you don't want to pay $50 to every client who request chargeback. Good luck with your business! :)
 
Cannot file a chargeback with local bank before 2 months have passed. I opened a dispute with 2checkout through paypal.

I contacted 2checkout instantly after seller did not answer tickets and vps remained pending. This is their reply:

Good Day,
Thank you for contacting 2Checkout. 2CO is an online payment processor so we will not have access to the seller's products. Please contact the seller as they are the business you made the purchase with and they will be able to assist you.


More than a year ago 2Checkout refunded me for a payment without problems but seems they have changed now.
 
They can't refund if seller doesn't agree. The refund request must be sent by the seller.

Here is our conversation with them:

1 Message by you on Thu, 5th Sep 2013 9:25 am
Please refund Sale #*********. We don't have option to refund and our client requested a 7 days money back refund. Our account has the sell option disabled by your staff.




2 Message by Elizabeth Cobbs on Thu, 5th Sep 2013 2:50 pm
Hello Gregorian,


I have located order number ************, and I issued a refund, per your request. You and the customer will receive an email confirming that I have issued the refund in the amount of $99.00 US Dollars.


*We are committed to providing you great customer service. Please take a moment and tell us how we are doing: 2Checkout.com Customer Satisfaction Survey


Thank you for contacting 2Checkout and have a great day!


Sincerely,


Beth
Senior Representative
Client Services
2Checkout.com (2CO)
Click to expand...
 
Looks like I chose the wrong hosting service. You gave refund to your clients but offshorewebspace are not that honourable.

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Added after 29 minutes:

offshorewebhost had many issues:

LIE?
Hello,

There was a late reply to your ticket to begin with because we had issues with WHMCS license and we couldn't login to Admin area to answer any tickets as license was invalid and couldn't do anything until WHMCS resolved the issue.


I have WHMCS license. If they did that, you must not have paid it, or people reported you.



 
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2Checkout closed our account because we had an article on our site which states we do not comply with DMCA & orders with "stolen" credit cards:

Hello,
Thank you for contacting 2Checkout. We apologize for any delay in our response.

Fraud constitutes the use of stolen cards. The card holders are not expected to follow your terms of service because they have not authorized the sale in the first place.

Additionally, your site states it will not comply with DMCA regulations. This is prohibited.

Unfortunately, you will have to find an alternative payment solution for your business.

Please respond with any questions or concerns. You may simply re-open this ticket for further assistance. Also, please tell us how we are doing. Your feedback will help us improve our customer service. Please take a moment to fill out this customer satisfaction survey: 2Checkout.com Customer Satisfaction Survey

Dheeman Siad
Senior Specialist
Loss Prevention Unit
Risk Department
Click to expand...

We honestly did not know refunding was still possible through tickets. When refunding through WHMCS it just gives an error.
And since you also replied back to us yourself saying "I will do a chargeback", we didn't had any reasons to contact 2Checkout either..

Please check the response i made inside the ticket you created today, and i will guarantee you if you comply you will get your money back.

And we did not buy the WHMCS license from them directly, we got a discount somewhere else they had some issue's which are now all resolved.
 
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2checkout said:

A refund can be issued by 2Checkout for various reasons, including:

1) Requested by the cardholder.
2) Requested by the seller.
3) Failed internal fraud checking.

Those you are supposed to know if you are using their services.

I really wonder how all these "issues" happened to you at once.

Comply with you? After a week fighting to get my money back for a service never given. And by comply you mean lie. So I have to lie and say you have a good service now to get my refund?

Ticket:

Hi,

However we do admit. in your case this sure feels like scam.
Please just believe my word, we honestly could not refund you.

If you promise me you won't file a chargeback and update the WJunction topic appropriately,
we will contact 2Checkout ourselves and let them refund you.

Thank you.

Sincerely,
Garry V.
CEO / Networks & Systems Admin
OffshoreWebspace Group
garryv@offshorewebspace.net
 
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We are not a scam, enough people can confirm this.
Your sale was unfortunate, a few moments after your sale the account was closed.

We also never said you had to say we provide good services or simular? You are already accusing us of things before you actually know what the terms are. We only want you to remove these sentences:

You gave refund to your clients but offshorewebspace are not that honourable.
Click to expand...

He did not apply the wjunction discount code.
Click to expand...

There was never something wrong with the coupon (R10 as listed on our first post), it worked with orders before & after yours.

After paying host website went offline
Click to expand...

The site never went offline, here is a suggestion:
Start your own hosting company with enough customers, then get your servers hit with 100Gbit DDOS inbound and see what happens.

Seems he does not honour his refund policy.
Click to expand...
 
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More Lies
"The site never went offline, here is a suggestion:
Start your own hosting company with enough customers, then get your servers hit with 100Gbit DDOS inbound and see what happens."
So it was offline?

I have started my own hosting company and I am smart enough not to make hosting website on same server with clients website.
But here its not my service the problem but yours.
Also the site offline or coupon code are not the issue here.

What I said is the truth. Even a moderator here told you to give me refund. Did you listen to him? Did you give me the refund?
The answer is no. I don't think it should be a battle over a week to get under $50 refund. Why would I need to do anything for you to ask 2checkout to refund my money from a closed account? You cannot use that money and you still refuse to tell them.

I just asked for refund according to your terms and for a service you never even provided.
Refund was not given.
Other hosting companies honor their terms. I know, as I bought from a lot on Wjunction and can say yours is the worst service I have experienced in a long time.

I have explained everything to Paypal and got one invoice refunded, waiting for the second invoice. I would be careful about your current paypal account as they will be checking it.

I have wasted enough time providing evidence to Paypal, 2checkout and forums around the internet. You will see reviews about your service around.
And really wish all the best to your current clients.
 
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"The site never went offline, here is a suggestion:
Start your own hosting company with enough customers, then get your servers hit with 100Gbit DDOS inbound and see what happens."
So it was offline?
Click to expand...

Our site never went offline, the servers where the clients are hosted on went offline by the DDOS.

I have started my own hosting company and I am smart enough not to make hosting website on same server with clients website.
But here its not my service the problem but yours.
Also the site offline or coupon code are not the issue here.
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If you have just done a WHOIS check on our domain you can see it is not hosted by ourselves. And good seems you know how to set it up, now and did you ever got hit by 100Gbit DDOS?

What I said is the truth. Even a moderator here told you to give me refund. Did you listen to him? Did you give me the refund?
The answer is no. I don't think it should be a battle over a week to get under $50 refund. Why would I need to do anything for you to ask 2checkout to refund my money from a closed account? You cannot use that money and you still refuse to tell them.
Click to expand...

Because the sentences listed by me above are not true, that's why we want them removed.

I just asked for refund according to your terms and for a service you never even provided.
Refund was not given.
Other hosting companies honor their terms. I know, as I bought from a lot on Wjunction and can say yours is the worst service I have experienced in a long time
Click to expand...

You have never experienced our services so you can't judge its quality, you have only experienced the issue's we had with 2Checkout and a very big DDOS at the same time.
 
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Hylo dear galex ur server is not good i have join ur server 5 days a go and to day my server is down ..plz chek my server ..if u not prvide good faciity then refund my money and u also not support me in support ticket ..my emial is mdaniyalkhan48@yahoo.com

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Added after 4 Hours 59 minutes:

what happended galex y u not response me not hare and not aslo my support ticket..u gurrente them ur server is not down but not now ur server is down and i msg u in 10 hours ago plz up my server but u have no reply...if u have any prblm not support them then refund my money ..my mail is mdaniyalkhan48@yahoo.com
 
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weird, or maybe i'm lucky. this is my 2nd month with this provider

no major problem, my server uptime : 35 days, 22:03

but there will be a problem if they do not support paypal payment anymore.

maybe i have to start searching another provider.
 
i use while ago they shared servers and i cancel deal, becouse they down every single day and excuse for that its DDOS, hacker attack and shit like this
 
Hylo dear galex ur server is not good i have join ur server 5 days a go and to day my server is down ..plz chek my server ..if u not prvide good faciity then refund my money and u also not support me in support ticket ..my emial ismdaniyalkhan48@yahoo.com

__________________
Added after 4 Hours 59 minutes:

what happended galex y u not response me not hare and not aslo my support ticket..u gurrente them ur server is not down but not now ur server is down and i msg u in 10 hours ago plz up my server but u have no reply...if u have any prblm not support them then refund my money ..my mail is mdaniyalkhan48@yahoo.com
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Please reply back to the appropriate ticket, you currently have shared web-hosting not VPS.
This was a bug with the newest version of MySQL that CloudLinux pushed out. It is our understanding that they are working on a fix currently, but we don't have an ETA for resolution. However by installing regular MySQL instead of MySQL governor it fixed all problems.
weird, or maybe i'm lucky. this is my 2nd month with this provider

no major problem, my server uptime : 35 days, 22:03

but there will be a problem if they do not support paypal payment anymore.

maybe i have to start searching another provider.
Click to expand...


We are still accepting paypal payments, all issue's with our payment gateways have been solved.
i use while ago they shared servers and i cancel deal, becouse they down every single day and excuse for that its DDOS, hacker attack and shit like this
Click to expand...


DDOS attacks are to easy to do these days, everyone can launch one.
If you need DDOS protection you will have to buy a VPS which costs the double.

 
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During your VPS time yes, we had multiple DDOS attacks on the server. Everything appears to have stopped now except the 100Gbit DDOS which is impossible to protect against. At least not for the same prices we are offering.
 
"We are still accepting paypal payments, all issue's with our payment gateways have been solved."

Its very handy 2checkout closed your account exactly when I paid.
 
You are acting like we did everything deliberately, do you really think we liked our 2Checkout being closed?
Our 2Checkout account contained a lot of more money then just your paid invoices.
 
Hello. A problems again?
Silence for request.
"Some issues with Ecatel it seems, looking into this." is not an answer.
Still nothing works.
Anybody still alive?
 
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Okaro said:
Hello. A problems again?
Silence for request.
"Some issues with Ecatel it seems, looking into this." is not an answer.
Still nothing works.
Anybody still alive?
Click to expand...

Hi,

Already replied to your ticket, We had a DDoS attack on a client yesterday. But our DC resolved that. And your VPS was showing as Offline in SolusVM so if you would have logged into it you can have had it on this morning.

Jordon
 
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