You are right not trusting alertexchanger.They are scamps.
5 days ago,I asked them a transfer of $ 150 US from my Payza account to my Paypal account (i sould get 133.50 USD minus Paypal transfer fees) by following their payment instructions.Payza sent this amount,alertexchanger got it but i didn't get any confirmation mail from alertexchanger.I sent them several mails asking them for a confirmation and when the money will be transferred to Paypal but without any reply from them.Just today and after i told them that i'll ask for a refund ,i got a mail from them and they asking me this:
"To speed up your transaction we need to know the source of the funds?
How did you obtain the funds? Do you know the person/company who sent you the funds?
As soon as this step is cleared we should be able to process the order."
I wrote them that i have no intention to give them the info they're asking me and they reply that they want to help and that is a legal requirement and that they always find the source of the funds because the transactions are verified by Payza.
Who the f...k are they? And why they didn't ask me that info before i sent them the money? Of course i asked them to reverse the transaction as i don't think i'm obliged to give them what they're asking.What they're expecting? To tell them that i earn that money by uploading XXX movies to FF? Is that they want to know?:P
Conlusion: STAY AWAY FROM THEM AND FIND OTHER WAYS TO GET YOUR MONEY.
One last thing.Don't try to use the LIVE CHAT to contact them.It doesn't exist :P