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Probably they were too busy thinking of new ways to cheat on their customers. [¬_¬]

No, it's not: site is up and working. The only thing down is the fact that THEY DON'T PAY and THEY DON'T EVEN ANSWER customers' tickets about payment requests which are weeks/months old. Their customer service is a joke and THEY DON'T PAY. Site is up, though. If you want to be cheated.

This morning they finally sent me an email: some Bill Marchan from Support sent me just a couple of lines to tell me they merged my two previous tickets into one. That's it. Not a word about the actual contents of my messages (April payment request still "pending" almost two weeks after May...

Yesterday (Friday) I opened a second ticket with their Support Center and sent them a second email. In the message, I've also pasted the link to this thread and this precise page. Let's see if I receive at least an answer, by Monday or Tuesday. Or if, instead, they really don't give a damn about...

Well.... I requested a payment with Amazon Gift Card on April 18th. I know they pay 15 days after the end of the month you made the original request. Today is May 22nd: I'm still waiting for my money. Two days ago (last Tuesday) I wrote them an email about my April payment request still in...

My stats are completely FROZEN since yesterday morning, June 21st, at 00:01 AM. I know I got downloads because people told me so, in the forums where I post. Yesterday evening I sent another ticket about that to their Support Center (the fourth ticket in 7 days). I got no reply. And I'm still...

Oh really? You show us your payment from last month and you write "doing is better than complaining"? Really? And "doing" what, exactly? Swearing against RU and FTP which work in fits and starts? Reuploading for the second, the third or even the fourth time files whose links go down after a...

Barrix, my stats for today seem to me a bit less than simply "low"..... They are FROZEN: I know I got downloads this morning. :facepalm: When you think you've pointed out all FF problems, there a new one pops up..... Come on guys, let's not clutch at straws, let's try to be objective: this...

^ You said it all in just half a dozen lines, alientech. I agree with everything you wrote: ridiculous sales program.... people not realising their links are down and their files are missing.... failing servers..... crappy ftp AND crappy remote upload (last night it got stuck again). And their...

^ No, they don't have that suicidal policy anymore. Still, nothing to be delighted at: they have many other problems to solve..... By the way, Remote Upoload is still sucking again today. This time, even if files do promptly appear in your File Manager, when you go check the newly created...

@augustusrome: I normally use Filezilla and FTP. I agree with you that best uploading time is during the night (CET), but over the past weeks there have been too many troubles both with FTP and Remote Upload. Day and night. Let's also mention the 20-25% failure rate of your files going missing...

^ @augustusrome: no, enabling Direct Download doesn't mean that "free users can download like premium users" @gibalah: after using up your daily TrafficShare limit, your downloaders will revert to the free download system. As for the upload issues: right now FTP is working fine for me...

You are right, alientech. But considering what is the situation nowadays on the whole, you do realize, don't you, that for the future of file sharing the next logical step to take should be what I wrote in the last paragraph of post #677 of this thread (page 68): ie. torrent and VPN, seedboxes...

^ Exactly. The problem is not the upload speed, the problem is that the stuff doesn't always make it to the File Manager. That AND the fact that too many of your links go down after a week. AND files keep getting missing, or lost, or they are corrupt, forcing you to reup over and over again (you...

^ Over the last days of April and the first couple of weeks of May, FF added and installed bright new servers to their server farm, to cope with that. We are in the second half of June now: almost 2 months are passed by. Links keep dropping at random after a life span of just a week, and files...

They said that (my) "previous ticket is with one of the technicians, he will respond ASAP." I will give these clowns 48 hours. Not just to respond to my complaint, but also to completely resolve all these problems once and for all (after almost 2 months of troubles and bollocks, I fucking expect...

Hi. Some news for you. As I've already said, over the last weekend I opened 3 tickets with the FileFactory Support Center. This is what I wrote in my first ticket: You know, you have to use a carrot-and-stick approach if you want to obtain something in this world. I've run out of carrots...

I've never experienced a range of download speeds that varies so much. And I use(d) many other hosts too. I'm talking of a range between 50 kb/s and 1.8-1.9 Mb/s. That means that some files come down at full speed (for my bandwidth) while others are stuck at 50-100 kb/s, even if I try to...

^ You are right, barrix. It seems incredible but download speed varies from file to file: even for a Premium member, some files are slow. As I said before (two pages ago) the more I use this file host the more it reveals itself for what it is: a comedy of errors...... This and all the other...

^ So am I (uploading at full speed, I mean). But do the files appear in your File Manager immediately or after a delay of some 3 hours? And right now RU too is working in fits and starts..... :facepalm: Unfortunately I have to take back some of the good things I wrote about FileFactory a...