Got my service activated very fast. Contacted support right after activation was done to help me set up FileZilla server, guy from support was happy to help me and fast response too. After that installed some extra soft for my needs by request. Download speed is great. Upload speed not tested...
I had the same problem in past. Problem was with hoster. After I told my hoster that I'm gonna leave them if they not going to fix it, and they fixed it for me. Problem with sessions, or something like that.
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